Operations Supervisor- 2nd Shift - Go McPherson
McPherson, KS 67460
About the Job
RELATIONSHIPS / COLLABORATION |
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Please specify departments/stakeholders with which the incumbent will interact and related areas of collaboration |
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Internal relationships: | McPherson Leadership team and Shift Production employees |
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Functional/dotted-line relationship: | Shift Quality, Supply Chain, and Maintenance employees |
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External relationships: | Contractors; Vendors; Suppliers |
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Direct and Indirect Reports | ||
# of Direct Reports: | 10 (Production) | |
# of Indirect Reports: | 7 (Quality, Supply Chain, Maintenance) | |
(only mention dotted-line where the position has functional authority, and specify department/functions) |
JOB SUMMARY AND PURPOSE | ||
Suggested structure: In the framework of [summary of the frame within which the incumbent acts and thinks], the [job title] ensures/contributes to [main end-purpose of the job], by [summary of main activities], in collaboration with [main partners], and in compliance with [standards, policies and procedures.] | ||
Under the direction of the Production Manager, the Operations Supervisor will supervise and direct shift activities to ensure safe and compliant operations, while achieving quality, service, and productivity targets. This position is critical in communicating with the front-line employees, ensuring they are informed of all plant information, changes, and updates in a timely manner. In addition, the incumbent will assist in identifying and implementing process improvement programs to that give the Polymer Shakes Plant a cost advantage over the competition. The position is responsible for maintaining and communicating plant updates to management in key business areas, including safety, environment, health, employee relations, daily production, and assigned projects. The incumbent will be an active participant in the plant’s World Class Manufacturing initiatives by assisting in the implementation of World Class Manufacturing (WCM) project teams to achieve WCM standards. | ||
ESSENTIAL FUNCTIONS AND RELATED OBJECTIVES | ||
For each function, use action verbs and specify, as relevant: | ||
· frequency - where cyclic activities are involved · inputs (e.g., “based on…. from department X”) · collaboration needs (e.g., “in collaboration with department X”) | · managed resources (e.g., “using X and Y”) · expected outputs/results produced · end-purpose (“in order to contribute to/ensure …”) | |
Follow PDCA (Plan, Do, Check, Act) cycle to describe the activities performed | ||
Essential Functions | % TIME | |
Adherence to EHS standards and working safely culture – Develops and cultivates a team-oriented “working safely” culture throughout the plant with a focus on zero injuries, work-related health conditions, and spills. Is responsible to ensure employees and operations are in compliance with all EHS standards, including active participation in behavior-based safety reporting and programs; preventive audits/programs (for example safety, machine guarding); and 6S efforts and initiatives. Leads root cause analysis for all shift incidents, developing a preventive approach. | 15% | |
Quality leadership – Manages and cultivates a culture that has an unrelenting commitment to quality, ensuring compliance with all quality standards. Provides leadership for technical and quality teams for consensus to resolve quality issues, understanding and teaching the impact that decisions have on parts quality. Understands and educates shifts regarding ISO requirements. | 15% | |
World Class Manufacturing – Is accountable for all aspects related to production efficiencies, including first pass yield, up-time, throughput, pack rates, cycle time, scrap rates, and regrind re-use. Utilizes visual factory tools to educate and motivate employees and project teams. Is responsible for accurate reporting (production, scrap, payroll hours). Flexes and manages hours to ensure productivity targets are achieved, is accountable for paid time off management and reporting. Understands and ensures compliant use of the work order system to resolve issues. Coordinates necessary plant resources to resolve issues with minimal down time. Active participation in operations meetings, leads production, safety, 6S, and project team meetings. Has ownership for shift technical staff, assisting with trouble-shooting technical issues. Encourages and facilitates cooperative working relationship with other plant departments and provides feedback (i.e., quality, maintenance, tooling, logistics, and engineering). Supports plant cost reduction initiatives by recommending and implementing cost reduction solutions. | 40% | |
Staff development – Leads, coaches, and manages a team of technical support and machine attendants, developing a team-oriented focus and mindset. Strives to develop a bottom-up approach to resolve issues and gain buy-in. Creates and implements succession plans to ensure business stability and individual development. Is responsible for performance management for shifts; regular coaching sessions, 45-90-annual reviews. Develops skill progression planning for employees on assigned shifts, ensuring compliance with CertainTeed Injection Molding Employee Handbook. Coaches and develops shift and technical leads in areas of supervision, motivation, and conflict resolution. Identifies, seeks out, and coordinates skills training for shift personnel to improve professional development and performance. | 30% | |
JOB DIMENSIONS | ||||||||||||||||||||
Financial factors related to the job | ||||||||||||||||||||
For all jobs, specify yearly Sales volume for the scope and financial dimensions specifically related to the job; if relevant, indicate budget and signing responsibility | ||||||||||||||||||||
Nature | Scope, Nature, Date, Actual/Budget | Amount (annual amount) | Currency | |||||||||||||||||
Sales Revenue: | e.g., Sales actual or budget | $64.4 Million | USD | |||||||||||||||||
Other job-related factor(s): | cost of Production |
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Budget responsibility: | N/A |
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Signing responsibility: | N/A |
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Scope of impact | ||||||||||||||||||||
Other Scoping Dimensions | Please Enter Number | Additional Details | ||||||||||||||||||
# of Plants: | 1 |
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# of Products – Product Lines: |
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Headcount: | 68 |
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Other dimensions relevant to the job (# customers, # projects, # machines etc.): |
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CONTEXT AND SPECIFIC CHALLENGES |
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If applicable, please provide text addressing specific challenges related to context, such as matrixed reporting relationship, unionized or multi-product location, cross-cultural/remote team management, evolving markets or organization, market maturity level and dynamics - H1/H2/H3 environment and growth level, etc. (what typically differentiates two jobs with same job title). |
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QUALIFICATIONS AND REQUIREMENTS |
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To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. |
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Education |
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Education Level | Degree or Program of Study | Required/Preferred |
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Bachelor’s Degree | Manufacturing, Business or similar | Preferred |
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Licenses and Certifications |
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License/Certification | Timeframe | Required/Preferred |
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Work Experience |
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Experience | Years or Relevant Details | Required/Preferred |
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Progressive work experience in a manufacturing environment or related internships in a manufacturing environment | 5-8 years | Required |
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Demonstrated supervisory experience | 3-5 years | Required |
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Quality & Safety Expectations |
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Employee is responsible to: · Know and understand the safety and quality policies. · Complete all safety and quality training required for the specific position. · Follow all safety and quality rules and procedures and remind others. · Commit to addressing and reporting any unsafe condition or quality issue immediately. · Be empowered to speak up when unsafe behaviors are observed or quality issues arise and to not place blame while investigating these issues. · Adhere to the principles of data integrity. |
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Practical/Technical/Digital Knowledge |
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Description | Required/Preferred |
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Demonstrated technical aptitude | Required |
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Ability to troubleshoot basic to intermediate technical issues; good quantitative/analytical skills | Required |
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Understanding of plastic materials, processing, and equipment knowledge | Preferred |
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General understanding of business management concepts | Preferred |
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Good change management skills; some project management experience | Preferred |
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Leadership & Communication Skills |
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Description | Required/Preferred |
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Good coaching skills; peer, up-line, direct and indirect report | Required |
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Good listening skills; able to discern key points from employee discussions | Required |
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Demonstrated leadership roles, past supervisory experience | Required |
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Travel Requirements |
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5% for meeting and trainings |
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Valid Driver's License Required |
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PHYSICAL DEMANDS AND WORKING CONDITIONS |
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Please review the sections below that address the Physical Demands, Working Conditions, Travel Requirements, and Driving Requirements. These sections are required to complete the description. |
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Physical Demands |
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The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: |
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| N/A | Rarely (0 - 30%) | Occasionally (30 - 60%) | Frequently (60 - 90%) | Constantly (90 - 100%) |
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Vision: Important if color distinction, visual inspection, measuring/assembling at distance close to eye is essential to job |
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Reading and Writing: Expressing or receiving detailed information by nonverbal means |
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Climb/Balance: Important if the amount and kind of climbing or balancing required exceeds that required for ordinary locomotion |
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Bend/Stoop/Kneel/Crouch/Crawl: Important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles |
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Standing/Walking: Particularly for sustained periods of time |
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Sitting: Particularly for sustained periods of time |
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Finger/Grasp/Handle/Feel: Working primarily with fingers |
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Talk/Hear: Expressing or receiving detailed information by means of the spoken word |
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Repetitive Motions: Substantial movement of the wrists, hands, and/or fingers |
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Machines or Tools Used: | |||||
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: | |||||
| N/A | Rarely (0 - 30%) | Occasionally (30 - 60%) | Frequently (60 - 90%) | Constantly (90 - 100%) |
Computer: |
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Telephone: |
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Audio-Visual and/or Presentation Materials: |
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Power Tools: |
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Large Machinery: |
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Special Instructions or Work Requirements: | |||||||
| Typical Weight Lifting Requirement | Additional Comments | |||||
Pushing/Pulling/Lifting Requirements: | Up to 25 pounds | Frequently | |||||
26-100 pounds | Occasionally | ||||||
Working Conditions | |||||||
While performing the duties of this job, the employee may be required to within the following conditions: | |||||||
| N/A | Rarely (0 - 30%) | Occasionally (30 - 60%) | Frequently (60 - 90%) | Constantly (90 - 100%) | ||
Extreme Heat: |
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Extreme Cold: |
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Wet/Humid: |
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Ventilation Conditions: Dust, fumes, dirt, chemicals, gases, smoke: |
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Confined Areas: |
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Equipment in Motion: |
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Safety Equipment/clothing: |
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Noise Level: |
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Poor Lighting Conditions: |
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Exposure to Hazardous Materials: |
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Exposure to jarring & vibrations: |
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The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.