Operations Supervisor - OTC Industrial Technologies

Diversified Pump & Compressor is looking for an Operations Supervisor to join our team in Newington, CT!

As an Operations Supervisor you will be responsible for overseeing operations at the Bessemer facility and assuring that the site meets operations metrics. You will work with the Service Manager and Operations Director to ensure that the team stays on track.

What You'll Do:

• Oversee/perform shipping & receiving duties for the site along with all freight reviews, including review and reporting on metrics
• Perform inventory management duties including reporting on metrics
• Review, approve, and code vendor invoices, process vendor returns, and review, follow up, and correct vendor invoice discrepancies as needed
• Review and follow up on pick tickets weekly
• Review and process customer returns, process credits and corrections as necessary
• Review, follow up, and assist with resolution of customer orders and disputes
• Review the direct order report routinely and take appropriate action as needed
• Review, follow up, and invoice orders at month end
• Perform office manager duties
• Assist service team with an site specific needs (i.e. providing quotes, order parts, etc.)
• Perform other duties as required by Operations Director

What You'll Need:

• Bachelor's Degree in related area of study (Business Administration, Engineering, etc.) preferred but not required
• 2+ years' experience in Operations or a related position
• Proficiency in MS Office, Knowledge of SXe (CSD) preferred
• Excellent customer service skills
• Excellent verbal & written communication skills
• Demonstrate effective problem-solving capabilities and performing root cause analysis
• Must have a "can-do" attitude with a commitment to the concept of "doing it right the first time."
• Demonstrate the ability to collaborate productively with other associates, customers, and vendors
• Must be able to work independently with minimal supervision, is dependable and highly motivated
• Excellent organization skills and attention to detail required

Perks of Working with OTC Industrial Technologies:

Health and Wellness

• Medical, dental, and vision care coverage
• Short-and long-term disability coverage, and life insurance
• Wellness Discount
• Safety shoes & glasses reimbursement stipend

Financial Benefits

• 401(k) savings plan with an employer match of 50% on the dollar up to 6%
• Robust referral bonuses
• Relocation assistance

Work-Life Balance

• PTO
• Tuition assistance

Who we are:



Diversified Pump & Compressor is a provider of pumps, heat exchangers, gas compressors, and services to industrial customers. Equipment repair, inspection, installation, testing and design services are also provided. Diversified serves the chemical, commercial, cosmetics, personal care, food and beverage, microelectronics, pharmaceutical, plating and power generation industries. Diversified is now part of OTC Industrial Technologies, particularly the Pump & Motor Technology group. To learn more about OTC, CLICK HERE.