Operations Supervisor - Phoenix - Kinder Morgan

Position Description:

The primary purpose of the Operations Supervisor position is to assist the Area Manager in the full range of duties and responsibilities involved in terminal management; to provide back-up coverage when the Area Manager is out or unavailable; to gain a more in-depth knowledge and understanding of both the operational and administrative responsibilities of terminal management; and to develop and exhibit the necessary leadership, analytical/decision making and managerial skills in order to move into an Area Manager position.  The Operations Supervisor will assist the Area Manager with the management of all station or terminal activities to ensure safe, efficient terminal operations in assigned areas. He/she will perform specific duties as assigned which may include acting as a liaison between terminal activities and customers in order to maintain efficient delivery and resolve any difficulties relating to scheduling, metering/inventory, and quality control issues. The Operations Supervisor may also assist in supervising functions related to outside contractors operating on company property or in company Right-of-Way areas in order to protect company interests.

Essential duties and responsibilities:

• Assists in the supervision of terminal operations to achieve goals within budgeted funds and available personnel; assists in planning and organizing workloads and staff assignments, reviews progress, implements changes in priorities and schedules as directed to assure work is completed in an efficient and timely manner.
• Participates in the selection/promotion of staff, salary change considerations, and disciplinary matters. May assist in resolving grievances, as well as in providing training and motivation to make full use of individual capabilities and to meet changing system demands. May assist in orientating new employees as to procedures, policies, location and operation of equipment. Assists in coordinating safety and emergency response training and programs.
• May assist in developing figures for capital and operation budgets based on staffing and resources requirements, cost estimates, and objectives and goals. Assists in monitoring and documenting expenditures, assuring compliance with approved budget and staffing levels.
• May assist in development of short and long range plans, goals and objectives for terminal or station operations. Remains current on developments in the field. Assists in the coordination of department services with other departments, governmental agencies, and customers.
• May assist in the development, review or updating of site specific operating procedures.  May then be involved in training and tracking of training of terminal personnel and conducting reviews to verify adherence to company procedures.
• Assists in coordinating with Products Movement Department in Houston Headquarters regarding product delivery schedules, rearrangement of batch sequencing, equipment shutdowns, scraper runs, pipeline work, shipper needs, and any other variables affecting pipeline operations in order to minimize down time and throughput loss. Ensures compliance with all applicable local, state, and federal regulations affecting pipeline operations including EPA, DOT, federal and state OSHA, IRS and SCAQMD.
• May assist in reviewing outside contracts pertaining to excavation and dangerous work around Company pipeline to ensure Company property is adequately protected. As directed, may assign follow up on line crossing activities with KMEP Engineering and contractors. Keeps Area Manager informed of progress and any problems. May assist in screening and reviewing leases, foreign crossing permits, highway expansion, or any Right-of-Way intrusion and in coordinating company response relating to actions of outside contractors which includes site inspection, preparation of as-built drawings, and confirmation of scope of work to be completed. Assists in coordinating projects initiated by engineering, regional staff or local area staff, pipeline relocation and other activities with Engineering and Products Movement departments, cities, land owners, utility companies, etc. Assists in directing the activities of company construction inspectors.
• Assists in the inspection of station or terminal and outlying facilities for compliance with maintenance, housekeeping, environmental and safety requirements, including remote delivery locations and booster stations. Use of KM programs such as Ops Compliance, Infor-EAM, ISNetworld and PureSafety to track and verify compliance on a daily, weekly, monthly and annual basis.
• Assists in the coordination of all requirements affecting quality control issues, additives, notification procedures, sampling, meter calibration, coordination of witnesses where required, overages, shortages, and service interruptions.
• Coordinates work assignments for all personnel to include routine and/or preventative maintenance to reduce overall operating costs for all facilities within the assigned area.  This includes development of programs, tracking work and evaluating progress and savings.
• May conduct tours of the facility for management personnel, customers and others approved by the Area or Operations Manager.
• Performs other related duties as assigned

Education:

• High school diploma or equivalent required.
• A Bachelor of Science degree in Management or Engineering or other technical field preferred, or equivalent professional experience.

Experience / specific Knowledge:

• A minimum of 5 to 7 years, well-rounded experience in terminal or pipeline operations is highly desirable and should include specific working experience with products movement, mechanical maintenance, lead responsibilities, and ideally, familiarization with legal and environmental requirements affecting terminal and/or station activities. Should be able to demonstrate effective use of time management in order to properly identify priorities and to ensure that all job requirements are satisfied.

Certification, licenses, registrations:

• A satisfactory driving record as determined by the Company and a current, valid State driver's license are required.
• If the employee is subject to license or certification requirements or training as stipulated by local, state or federal agencies or the Company, now or in the future, compliance is required under this job description.

Competencies, skills, and abilities:

Knowledge of:

• Management and supervisory principles and practices.
• Refined petroleum pipeline facilities - operation, equipment requirements and products movement.
• General engineering practices, including drafting, piping, valves, hydraulics, etc.
• Practices, principles, procedures, regulations, and techniques as they relate to all functional areas.

Ability to:

• Plan, organize and oversee assigned work programs, including monitoring project and employee work schedules and evaluating the performance of subordinates.
• Analyze and evaluate operations and develop and implement corrective action to resolve problems.
• Implement planning activities.
• Establish and maintain effective and working relationships with managers, other supervisors, employees, customers outside agents.
• Communicate effectively in English, both orally and in writing, including as such relates to technical issues pertaining to area of responsibility.
• Physically perform the essential job functions.
• Apply good math skills for calculating and conversion work.
• Proficiency with computer applications, including Microsoft Excel, Word, Project, and Outlook.
• This position requires considerable skill in dealing with a wide range of authority levels, both inside and outside the organization. Internal contacts include all regional personnel, Houston Office employees, senior management, shipper representatives, military contact, governmental agency personnel, city officials, outside contractors, etc.
• Well-balanced interpersonal skills and strong verbal and written communications skills are required.
• Must be accountable and take direction from Managers, keep required work schedules, focus attention on details, and follow work rules.
• Organizational skills and the ability to prioritize tasks are essential.
• Must be a problem solver with the ability to find resolutions.
• Must be self-motivated and capable of working with minimal supervision and/or direction.
• Must be flexible and able to work effectively in a team environment and consistently maintain a professional and respectful demeanor/attitude with co-workers, clients, vendors, and regulatory agencies.

Physical demands:

• Employee must be physically capable of completing and satisfying all training requirements as stipulated by local, state or federal agencies and/or Company Policy.
• Exposure to smells and fumes associated with refined petroleum products.

Working Conditions:

• Position subject to use of cell phone for 24-hour call-out and call-back and may require extended periods of overtime.
• Must be ready to respond at any hour of the day or night to emergency situations and participate as required with emergency response (integrated contingency plan) activities. This includes being in possession of required equipment and tools, designated forms, policies, regulations, and manuals.
• Position may require prolonged periods of sitting in order to accomplish administrative duties (reading/reviewing documents, writing, typing and/or operating a computer, using the telephones, etc.) Occasional periods of bending, squatting, lifting, or climbing are required and would more often be associated with activities taking place outside the office. Extended driving and/or walking could also occur, especially to remote locations and/or booster stations. Occasional overnight travel required.
• The majority of the typical work day is spent in an office environment, though this may change, depending upon the location assignment. For work performed out of doors, weather conditions vary and can be extreme, depending upon location assignment and may include severe seasonal changes which are primarily influenced by geographic location.
• Position requires exposure to some refined oil products that contain chemicals which may be related to certain types of illnesses or reproductive toxicity. Some emit vapors under certain conditions, are flammable and may be explosive under certain circumstances.
• Extended sun exposure is possible.

Supervisory responsibility:

• Yes

EQUAL OPPORTUNITY EMPLOYER STATEMENT: We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.