Operations Support Specialist II - Navient

Moorestown, NJ

About the Job

GILA is seeking a Customer Service Specialist to join our team, providing exceptional support to our clients in state governments, transportation authorities, and municipal entities. Our ideal candidate is detail-oriented and thrives in a fast-paced environment.

Responsibilities:

Deliver outstanding customer service via phone and email

Resolve client inquiries efficiently

Maintain accurate records of interactions

Collaborate with team members to improve processes

Qualifications:

High school diploma or equivalent

1+ year of customer service experience

Strong communication skills

Proficiency in Microsoft Office

Ability to multitask and prioritize

Source : Navient

Operations Support Specialist II - Navient

Moorestown, NJ

About the Job

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