Operations Support Specialist at Vincent Lighting Systems

A full-time position responsible for all inbound & outbound shipments in our Cleveland office. This position is also responsible for the accurate picking and packing of product orders, as well as the management of sellable inventory.

Reports to: Vice President of Assets and Systems

Duties and Responsibilities:

Responsible for all inbound & outbound shipments in the Cleveland office for all departments, including UPS/FedEx, as well as truck freight

Responsible for the accurate picking & packing of product orders

Responsible for receiving and shelving, or distributing to other departments, all incoming shipments

Responsible for lost/damaged claims as necessary

Manages inventory of the product department

May be responsible for facilitating customer walk-ins for rental, product & service departments

Ensures warehouse is clean & safe

Perform other duties as assigned and directed

Key Performance Indicators:

Fulfillment Accuracy

Customer Satisfaction Scores

Inventory Accuracy

Supervisory Responsibilities:

None

Travel Requirement:

No overnight travel is expected for this position

Qualifications and Education:

Must have basic computer skills

Must be able to identify and prioritize important goals

Must be able to lift 50 pounds repeatedly, and in a safe manner

Must be able (or willing to learn) to drive a fork truck (training provided by VLS)

Must be able to pass a 5-panel drug screen

Experience with shipping programs and Quickbooks is recommended but not required.

VLS Core Values:

Do the right thing

Own it

Customer Driven

Solution Focused

VLS is an equal opportunity employer (EOE) and a drug-free workplace.