Ophthalmic Technician - Vitreo Retinal Associates at Vitreo Retinal Associates

Title: Ophthalmic Technician
Company: Vitreo Retinal Associates
Location: Grand Rapids, MI
Travel:  Travel to our office in Kalamazoo, MI may be required as needed. We do pay mileage reimbursement!

Perks:

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off and Paid Holidays
• Paid Maternity Leave
• Optical Education Reimbursement
• Competitive Base Pay
  
  

Hours:

• Full Time
• Our offices are open from Monday-Friday 8am-5pm. You may need to work a little earlier/later as needed.
  • You will have to work occasional on-call shifts on weekends as needed. 
    
    

Requirements:

• High School Diploma or GED Equivalent
• Favorable result on Background Check
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow 
  
  

Essential Functions:

• Facilitate patient flow
• Assist the doctor in preliminary testing
• Verify medical and vision insurances
• Effectively communicate with patients, doctors, and managers
• Answer inquiries through phone, email, and in-person requests
  
  

An Ophthalmic Technician is a valuable asset to an Ophthalmologist as they assist in providing excellent patient care to the patients during their visit. This employee is able to handle a wide range of duties while using equipment to perform the initial testing needed to prepare a patient for an exam with an Ophthalmologist. 

Essential Duties and Responsibilities

• Provide exceptional customer service during every patient encounter (in person or via phone)
• Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Practice urgency at all times with patient’s time, as well as doctor’s time and schedule
• Comply with all company policies and procedures including HIPAA
• Verify patient information by interviewing patient
• Recording medical history, current medications and confirming purpose of visit
• Records all data in the patient's Electronic Medical Record (EMR)
• Checks condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements
• Required skills include: dilation, refraction, pressures, and performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography
• Demonstrates working knowledge of eye anatomy, diseases, symptoms and ocular medications
• General office duties and cleaning to be assigned by manager
  
  

Other Skills and Abilities

• Reliable transportation that would allow employee to go to multiple work locations with minimal notice
• Ability to work weekends when applicable
• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Ability to grow, adapt, and accept change
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Commitment to work over 40 hours to meet the needs of the business
• Ability to interact with all levels of employees in a courteous, professional manner at all times
  
  

Physical Demands

• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel
• The employee is frequently required to stand, walk, and sit
• The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus
  
  

Education and/or Experience

• High school diploma or general education degree (GED), one-year related experience and/or training; or equivalent combination of education and experience
• Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) is preferred

If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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