Opperations Manager -4 - Aptive Environmental
Livermore, CA 94550
About the Job
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.
Operations Manager
We are seeking a hard-working, innovative, detail-oriented, and creative team player to join our Aptive team! This is a full-time position located in [Location, State]. The individual we are looking for is also someone that enjoys working in a team environment and excels at working at an individual level.
What we offer:
Competitive annual salary from $XX-XX
Performance bonus
Company vehicle provided
Company gas card provided
Cell phone allowance
Group Health, Dental, and Vision plans
Pet insurance, Life insurance, and EAP benefits
401K with employer match
Paid holidays and paid time off
Opportunity for advancement
Upbeat and exciting company culture and much more!
Responsibilities include:
Responsible for customer retention, employee retention, and service center EBITDA
Continually monitor and balance labor utilization with production to optimize overall efficiencies
Responsible for all inventory and fleet within the service center
Use forecasted staffing needs and direct all hiring activities to ensure proper staffing for the service center while having constant communication with the recruiting lead
Manages payroll for all Service Professionals, Lead Service Professionals, and Operations Supervisors within the service center
Set a clear vision and expectations for the work group
Strive to achieve high operational efficiency and effective labor management
Work closely with the Regional Operations Manager and Continuous Improvement department to ensure the growth and success of areas by ensuring the safe and efficient delivery of quality services
Execute plans provided for improvement and report progress
Ensure a cohesive, service-oriented, multidisciplinary team through staffing and retention of qualified individuals
Meet KPI standards
Work with talent team for hiring needs
Create a positive atmosphere of learning and growth for all Service Professionals.
Set and manage goals with Operations Supervisors, Lead Service Professionals, and Service Professionals to improve overall performance using performance dashboards and other tools
Review Service Professional performance metrics with the Operations Regional Manager
Teach Service Professionals proper communication skills, and sales training, and ensure the workforce has a proper understanding of sales organization and processes
Responsible for collaborating with Operations Trainers and local leadership to implement and deliver training