Ops SpecialistFT Ctrl Rcpt - HireTalent
Jersey City, NJ 07311
About the Job
JOB DESCRIPTION
Fluent in Spanish preferred but not required
POSITION SUMMARY
A Fund Transfer Product Processing Specialist is an entry level position responsible for processing various clients' capstock, expenses, and other cash transactions. In addition, the specialist is responsible for cash clearing account reconciliations, cash breaks resolution, Collateral / Alts transactions, and timely inquiry responses.
PRINCIPAL RESPONSIBILITIES
List and describe this position s key responsibilities in concise, comprehensive statements. Address what the position holder does to achieve the position s main purpose. Also, check the approximate amount of time spent on each Area of Responsibility. Time should be expressed relative to 100%.
Note: These statements are intended to describe the general nature of the job and are not intended to be an exhaustive list of all responsibilities, skills, and duties.
Area of Responsibility
Key Activities/Elements
1. Client Servicing and Inquiry Response
- Accurately process clients' cash transactions. These include capstock, expenses, wires, book transfers, expects, and foreign exchange
- Meet all client deliverables in accordance with Funds Transfer procedures and controls.
- Research and resolve all client cash inquiries in accordance with Funds Transfer procedures and controls.
- Ensure timely and accurate responses to internal and external clients.
- Promptly escalate sensitive/risk issues to management
- Assist coworkers when needed
- Process Collateral, Alts, and blocked account transactions
2. Technology /Productivity/Innovation
- Continually cross-train with other colleagues to assist with coverage during absences.
- Enhance quality and efficiency by identifying workflow improvements.
- Efficiently utilize *** systems and tools/cash products to maximize productivity.
3. Global Custody
- Keep aware of market changes and impact on cash processes/settlements.
- Understand and monitor cash restrictions. Monitor queues throughout the day for transactions.
- Maintain a solid understanding of cash practices and deadlines by market
4. Process Improvement
- Help to enhance the productivity of the unit
- Challenge all processes, procedures, and practices. Specialists should question inefficient processes and make recommendations to their supervisor on how to improve the process.
Workday REQ #64538
Source : HireTalent