Ops Sr Analyst MKTS - ETF Operations Analyst (Jacksonville, FL) - Snapx

Enterprise Role Overview:

Follows established written procedures and guidelines, provides technical and analytical support in a global markets operations support function for one or more operations product areas. Uses established techniques to analyze and resolve complex operations support problems/initiatives requiring exception handling and/or coordination of multiple operational and/or product/services specialists to resolve. May assist in managing projects and/or introduction of new initiatives, systems, products and services and processes coordination across multiple operations functions. Employees will have college degree (Associates or higher) or comparable work experience. Required skills include: expert Excel knowledge, detail orientation, ability to manage multiple priorities and multi task, excellent time management and prioritization skills, with ability to meet tight deadlines, ability and willingness to continuously learn on the job, ability to problem-solve and take ownership of process improvements, ability to work in a team environment, excellent verbal and written communication skills with ability to communicate with various stakeholders. Desired skills include: Business, Finance, Accounting, Economics, or similar major preferred and a basic understanding of and/or experience in financial service industry. 

LOB Specific Job Description:

The ETF Operations team is set up as representatives of Merrill Lynch Professional as an authorized participant and is responsible for the placement and settlement of ETF (Exchange Traded Funds) creations and redemptions in support of the portfolio trading desk and clients who engage in this business. The Settlement Oversight unit oversees and facilitates trade settlement of the ETF and its components which consist of equity and fixed income products. This position also manages the collateral with the sponsors to ensure timely settle of the ETF. Additionally, the associate is responsible for risk mitigation for our clients and the firm through fails management via inventory allocations, Buy In coordination, and internal reconciliations which impact Regulatory reporting.

Required Skills:

• Proficient with MS Excel (v-lookups)

• Ability to work under pressure in a team environment

• Detail oriented

• Ability to multi-task

• Self-motivated and able to work unsupervised

• Ability to perform efficiently under high pressures

• Strong written & verbal communication skills

Desired Skills:

• At least 3 Years of Financial Services / Operations Experience

• ETF Product Knowledge

• Bachelors degree or equivalent work experience

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.

• Excels in working among diverse viewpoints to determine the best path forward.

• Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner

• Commitment to challenging the status quo and promoting positive change.

• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.

• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.