Optical Manager at Eye Care Partners

Clinic Lead

Grand Rapids Ophthalmology

Location: Grandville, MI

Grand Rapids Ophthalmology is looking for a Clinic Lead to join our growing team. The ideal candidate will possess strong communication and computer skills and extend superior client service by creating a positive first impression and showing patients that we provide unsurpassed care right from the start.

PRIMARY RESPONSIBILITIES

Composing a monthly schedule taking into consideration vacation requests, Saturday rotation, holidays, and the needs of the other offices while determining staffing.

Monitoring any incoming EHR tasks and the designated task inbox associated with them.

Training new hires being sure to keep current on any changes in training materials.

Monitoring doctor schedules including on call changes, illnesses, and last-minute leave requests or additions and reporting them accordingly.

Providing a welcoming environment for any new or existing staff members that may wish to job shadow front desk.

Touching base with front desk team members throughout the week to ensure that any missed punches, overtime, or call-ins are reported to management in a timely fashion.

Keeping track of the master reschedule book, office coffee order, office supply order etc. and delegating tasks as needed.

Managing the cash drawer checking daily for any discrepancies or change needs.

Keeping the overall energy of the department positive and efficient.

Working closely with management to maintain an open dialogue between them and members of the front desk team.

EDUCATION

Minimum of HS Diploma

SKILLS & EXPERIENCE

Prior Optometry, Ophthalmology, or medical background preferred.

Experience with NextGen software or other EHR is preferred.

Strong communication and interpersonal skills.

Must be well-organized, a team-player, and detail-oriented.

Motivated and dependable with a patient-friendly personality.

Demonstrated superior computer skills.

WE OFFER

Competitive pay and comprehensive benefits including medical, dental, vision, life & disability, 401(k) with company contribution, paid holidays, & paid time off.

Career experiences that provide team members with opportunities for personal and professional growth in a rewarding work environment.

Opportunities that spark your imagination and ignite your passion for helping others.

** We are an Equal Employment Opportunity Employer**