Optician / JCPenney Optical Manager , Glendale, CA - U.S .Vision

This position is for the Optical Manager role at JCPenney Optical at the Glendale Galleria Mall.

Our heritage in eye care spans more than 100 years. In 1885, opticians William Wall and Charles Ochs opened their first eyeglass store and manufacturing facility in Philadelphia, PA. Their reputation for fine eyewear and superior eye care grew, and Wall & Ochs was soon synonymous with exceptional quality and great value.

In the early 1970’s, Wall & Ochs became U.S. Vision in response to a growing reputation for quality and the customer base that came with it. Today, we have more than 350 locations located in JCPenney, Meijer, Boscov’s and AAFES.

What you’ll do:

The successful Optical Sales Manager delivers excellence and leads by example to ensure a professional and positive experience for all patients, customers, colleagues, and business partners. They supervise, coach, and develop optical staff to the next level and oversee:

• Commitment to deliver excellence in customer service and satisfaction
• Driving of sales and controlling expenses
• Accountability to achieve personal and store goals
• Execution of effective operational and procedural processes
• Engaging with patients and customers to fulfill prescriptive eyewear needs

Requirements

What we need:

• Experienced Optician
• Sales ability to Connect with customers, Uncover their needs, Recommend items based on their needs and Educate the customer on their purchases as outlined in our CURE selling model
• Polished and professional communication and customer-centric service skills
• Experience with POS, computer and timekeeping systems, and Microsoft office
• Capable of working with and servicing and interacting with diverse people
• Self-motivation, action-oriented, and a creative problem solver open to feedback and learning
• Reliability and punctuality in attendance to keep store hours and coverage in the store
• Flexibility for scheduling, and able to work weekends, select holidays, as well as special sales events
• Ability to meet the physical needs of the job and multi-task in a busy and complex work environment

US Vision is an Equal Opportunity Employer. We value diversity and an inclusive, accessible workplace. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at US Vision are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

US Vision is a Drug-Free work environment. We participate in the E-Verify program.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• JCPenney Employee Discount
• Free Eyewear Program