Optician - Katzen Eye Group

Katzen Eye Group is seeking an experienced Optician for our Lutherville, Md. office. Generous Spiff program. Great work hours, No late evenings, no major holidays, a robust benefits package, a team oriented working environment where you are seen, heard and respected as well as clear, attainable career ladder opportunities.

Our Top Candidates will bring at least two years of experience working as an optician or optical sales associate. ABOC highly preferred. However, we do have a strong training program and will consider candidates with a strong customer service, retail sales or medical practice background. 

This is your opportunity to join one of the areas most recognized leaders in ophthalmology and optometry. Katzen Eye Group was established in 1968 in Baltimore. Since that time it has grown to be one of the largest and most trusted eye practices in Maryland. Our staff consists of ophthalmologists, optometrists, opticians and skilled medical professionals offering services ranging from basic eye exams to the most sophisticated testing and complicated surgical treatment of eye diseases. 

We are committed to customer service, and making every interaction extraordinary while inspiring the complete confidence of our patients. Our employees contribute directly to the growth and success of our practices, and take pride in being a member of our team. We strongly believe that the manner in which our patients and customers are treated by our employees is as important as the services provided by the doctor.

All of us at Katzen Eye Group are committed to inclusion and belonging. We believe today more than ever that creating an environment where everyone can bring their authentic selves to work and make it easy for others to do the same will benefit us all.  It isn’t speaking the words, but starts with a culture of caring, listening and service. We would thoroughly enjoy meeting with you and discussing our employment opportunities. For more information, please visit our webpage at www.katzeneye.com.

The Optician will sell and dispense eyeglasses, contacts, and other optical aids, according to written prescriptions. They will advise patients on various types of lenses and spectacle frames, including advice on style, weight, sizing and color.  

• Provides patient education regarding lens materials, products, and designs
• Performs prescription analysis such as interpreting and transposing
• Provides recommendations to patients regarding proper eyeglass frame selection
• Determines ideal recommendations by incorporating frame design, lens materials and optics with patient’s prescription and lifestyle considerations
• Performs eyeglass frame adjustments and repairs. Includes proper alignment of frame, comfortable fit, functional vision and instructions on proper wear and care of eyeglasses
• Performs accurate measurements of lens power, pupillary distance, multifocal segment height, lens base curve, vertex distance, and prism power
• Orders custom lens products from identified vendors and monitors process to ensure on-time delivery and communicates any delays to patient
• Post charges, patient and insurance claim payments and bill insurance when needed
• Order contact lenses and/or trials
• Verifies lens prescriptions of ordered lenses and checks for accuracy
• Assists in the return of authorized merchandise to manufacturers
• Design, arrange and maintain product displays
• Monitors product inventory levels
• Maintains inventory of office supplies and other materials necessary to properly run the department
• Maintains instruments and hand tools used
• Maintains job knowledge by participating in continuing education opportunities and training
• Ability to perform troubleshoot to determine cause for issues with new eyeglasses
• Follows clinical workflow to ensure a clean hand-off from clinic to dispensary.
• Work in cooperation with other dispensary associates to meet and exceed daily and monthly sales goals
• Executes duties of position in a professional and courteous manner
• Handles sensitive information in a confidential manner
• Performs other tasks and duties as assigned

• Preferably two plus years of experience
• Candidates must be passionate about fashion, eyewear, and the retail industry
• Extremely detail-oriented and excellent at multitasking 
• Able to lead the team by projecting a consistent professional, and friendly demeanor 
• Excited by a fast-paced, ever-changing work environment 
• A self-sufficient employee with energy to spare
• Able to remain calm and work well under pressure and be capable of handling a diverse set of responsibilities

In Turn We Will Provide:

• Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401k and short and long term disability
• Company paid life insurance
• Paid holidays and generous paid time off
• Paid parking where applicable
• Team oriented working environment where you are heard and respected
• Clear career ladder opportunities

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