Order Fulfillment Specialist - Enerpac Tool Group

ENERPAC - Who we are?

Enerpac Tool Group Corp. is a premier industrial tools, services, technology and solutions provider serving a broad and diverse set of customers in more than 100 countries. The Company makes complex, often hazardous jobs possible safely and efficiently. Enerpac Tool Group's businesses are global leaders in high pressure hydraulic tools, controlled force products, and solutions for precise positioning of heavy loads that help customers safely and reliably tackle some of the most challenging jobs around the world. The Company was founded in 1910 and is headquartered in Menomonee Falls, Wisconsin. Enerpac Tool Group common stock trades on the NYSE under the symbol EPAC.

For further information on Enerpac Tool Group and its businesses, visit the Company's website at https://www.enerpactoolgroup.com/.

Summary - basic function of the role

Partnering with the Regional Business, Manufacturing, Customer Service, Procurement, and Integrated Business Planning (IBP) to drive the order processing of Enerpac to world class. The primary objective of this role is to support distribution by performing the job duty of order fulfillment operations, ensuring offloading stock deliveries, processing work orders, and packaging orders for distribution.

Shift: Monday - Friday; 7 - 3:30 pm or 8:00 - 4:30 pm; flexible

Job Duties and Responsibilities

• Partner with Global and Regional Business Unit & finance and their operational teams to ensure excellence in process and standards for efficient and effective order fulfilment operations.
• Communicate with Customer Service, Master Planner, Planning and Logistics teams to ensure orders are fulfilled as quickly, accurately, and cost-effectively as possible.
• Provide data analysis and systems support to ensure readiness of orders fulfillment.
• Work with Customer Service, Logistics, Planning and Master Planner to maintain awareness of operational issues and business initiatives.
• Updates and inputs accurate information into the Order Management reports (Sales Backlog).
• Implements process improvements, policies, and procedures relative to Order Fulfilment rules within all Order Management streams.
• Investigate and resolve data accuracy inconsistencies.
• Lead efforts to automate manual reporting systems.
• Manage collection and actions related to Order Fulfillment process KPIs.

• Ability to manipulate, cleanse and analyze large amounts of data. Ability to extract data from various data sources, analyze the information and draw conclusions and recommendations.
• Hands on experience with tools like SQL, PowerBI, etc. to extract, organize, and analyze data.
• Passionate about problem solving and business process alignment.
• Proficiency with MS Office applications (Excel, Word, PowerPoint) and ERP system is required. Oracle experience is a plus.
• An innovative solution-first spirit and an ability to think creatively.
• Strong interpersonal skills to interact in a cross functional environment with various departments, employee levels in the organization.
• Resilient, determined, and able to work under pressure and with ambiguities, conflicts, and adversarial relationships.
• Able to multitask and work independently in a fast-paced environment.
• Proven ability to identify opportunities quickly, make sound judgments, establish, and implement solutions.
• Demonstrates ability to work against deadlines in supporting company goals.
• Result oriented and strong communication skills and ability to influence effectively.
• Ability to build and contribute to influential networks.
• High degree of ethics and personal conduct.

• High school diploma/GED and 2+ years of experience in shipping, order fulfillment, logistics or supply chain roles or projects.
• Understanding of the end-to-end supply chain (product planning, demand planning, supply planning) is preferred.

Employee may have to lift documents/work materials up to 30 pounds in weight. Employee will have to be able to walk/climb to a variety of primary work locations. Employee will need to listen, understand, and speak with team members in person, telephonically, and electronically at all levels within a diverse workforce and with supported organizations. Employee is able to work in front of a personal computer and telephone for long periods of time.

Work Environment

Primary work environment is temperature-controlled office setting but may also be visiting different manufacturing facilities where following appropriate safety protocols at the location would be required. Employee will be exposed to low levels of noise in the office and elevated levels of noise on the plant floor.

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Direct Reports

N/A

Key Internal / External Contacts/Clients

Internal:

• EDC Business units Operations, Sales Operations, Procurement, and Logistics.
• Regional Functional organizations as stakeholders and cross-functional team members: IT, Finance, Product development and HR.
• EDC Region Supply Chain Planning Manager, Master Production Planner and Logistics
• Global IBP and other Region planning leads.

• Communities of practice and professional organizations for senior and top managers
• Network of peers in own/other industries

Diversity Statement

We are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We will ensure your application is fairly considered and if hired, you will have an equitable opportunity to give your best at work, not because we're required to, but because it's the right thing to do. Enerpac Tool Group will provide reasonable accommodation within the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, reach out to our Talent Acquisition Team for additional information.

If you're looking for a unique, exciting career with variety and potential for growth, Enerpac Tool Group offers challenges & extraordinary rewards for people on a global scale.

The above statements reflect the general details necessary to describe the principle functions of the job described and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.