Order Fulfillment Specialist - Eurofins USA PSS Insourcing Solutions

The work we do at Eurofins Professional Scientific Services matters, and so do our employees. At Eurofins PSS, we put a focus on your professional growth. We provide our employees the ability to break into the biopharmaceutical industry and grow from the bottom up. We have the supportive teams and tools available to invest in you while also affording you work-life balance and a competitive benefits package.

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

If you’re looking for a rewarding career, a place to call home, apply with us today!

Summary: 

Working closely with appropriate Supervisors, serve as a liaison between GCS Operations and various partner groups to ensure consistent and compliant operations across Clinical Supply Operations.  Adherence to regulatory, global and site policies and procedures governing activities is critical.

General Responsibilities:

• Complete documentation according to Good Documentation Practices (GDPs)
• Perform administrative duties, as necessary (e.g. archiving, data entry/recording, metrics reports, etc.)
• Participate in walkthroughs of areas/processes to identify process improvements and ensure adherence to regulatory requirements
• Provide input to SOP updates
• Participate in investigations of atypical events and clinical complaints, as needed
• Participate in continuous improvement initiatives for your respective area
• Execute Corrective/Preventative actions stemming from walkthrough observations and/or investigations, as needed
• Maintain training and compliance with site safety and quality requirements

Order Fulfillment-specific Responsibilities:

• Partner with multiple research locations, clinical sites, primary/secondary depots, and vendors, as well as various intercompany partners including GCS, Global Trade Compliance & Operations (GTCO), Distribution Planning, Master Planning, site shipping personnel, and Clinical Research stakeholders across global locations.
• Receive & process order requests from automated systems (SAP) and manually generated requests.
• Act as primary contact for client shipping sites in U.S. Export Transactions.
• Influence intercompany stakeholders to comply with Standard Business Practices related to Logistics.
• Resolve stakeholder issues (export, logistics, system, paperwork, etc.)
• Miscellaneous administrative duties (Filing/Copying/Archiving, Data Entry, Data Reporting)

Basic Minimum Requirements:

• Experience in related Business Operations or GMP regulated environment, with specific experience in the target area (Logistics/Trade)
• Possesses the following:
  • Effective interpersonal and communication skills
  • Demonstrated problem-solving skills
  • Proficient in Microsoft Office (Word, Excel, etc.)
  • Detail-oriented and organization skills
  • Ability to quickly learn and complete tasks independently with minimal guidance after training
• Knowledge of cGMPs, data management, collection and analysis
• SAP (or equivalent) experience strongly preferred

Position is Full Time, First Shift - Monday-Friday, 8am-5pm. Candidates currently living within a commutable distance of West Point, PA are encouraged to apply.

What we offer:

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays
• Yearly goal-based bonus & eligibility for merit-based increases

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.