Order Fulfilment Specialist - Illicit

Job description

Job Title: Order Fulfillment Specialist

Department: Cultivation

Reports To: Order Fulfillment Manager

FLSA Classification: Non-Exempt

Schedule:

Monday - Friday, 10am - 7pm

About Us: OXG, LLC is a leading cannabis cultivation in Missouri. The Company intends to set the standard for medical cannabis by delivering an array of products that reaches all demographics and meets the patient needs. It is our intent to provide our patients with the latest information available from the medical community, warnings and requirements provided by the regulatory department, as well as custom materials and information covering strain specific medical uses to assist them in choosing the safest and most effective medication. Through superior customer service and highly trained staff, our established policies and procedures ensure that our facilities are utilized to their fullest potential and that resources are used as efficiently as possible to reduce our impact on local utilities, as well as areas surrounding our facility.

Job Summary:

An Order Fulfillment Specialist is responsible for supporting the daily operational procedures by ensuring the prompt and professional packaging service. This full time position reports directly to the Order Fulfillment Manager. In this position you can expect to be moving and completing packaging orders and ensuring prompt service with any packaging that may need to be sent out. As part of our fulfillment team, you manage inventory, receive, and fulfill orders in an efficient manner, and process returns.

Essential Duties and Responsibilities:

• Execute standard operating procedures (SOP) and processes accurately.
• Manage their workload efficiently to meet goals and consistently produce quality products.
• Maintain up-to-date work shift responsibilities on logs and inform direct supervisor of any changes.
• Perform other duties as assigned by management.
• Track all orders in METRC
• Receive and fulfill orders in a swift and efficient manner
• Answer phone calls, process returns, and provide online customer service

Minimum Qualifications:

• Must be able to follow SOP.
• Must be able to operate and maintain equipment in a safe manner.
• Must be comfortable with heights, soil and water, and tight spaces.
• Must be able to climb, squat, bend, twist, and stand for at least 8 hours per day, and lift up to 50 pounds.
• Must be able to perform other duties as assigned.
• Must be 21 years of age or older.
• Must be able to successfully register with the state’s cannabis commission as an agent.
• Must be able to comply with all laws, regulations, and policies associated with the industry.
• Repetitive counting of product and checking labels.

Preferred Qualifications:

• High school diploma/GED preferred.
• Basic knowledge of plant anatomy is a plus.
• Detail oriented and strong interpersonal communication skills required

Physical and Mental Demands:

While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 50 lb. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position.

EEO Statement:

OXG, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Pay: From $15.50 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Order fulfillment: 1 year (Preferred)

Work Location: In person