Order Management Associate - Addison Group

Job Title: Order Management Associate

Location (city, state): Tinley Park, IL

Industry: Manufacturing

Pay: $20-22/hr

About Our Client:

Addison Group is partnering with a leading company in the manufacturing industry.

Job Description:

This position is a 2-3 month contract role with the potential for permanent employment based on performance. The selected candidate will be crucial in managing order entries and responding to customer inquiries during a critical project phase.

Key Responsibilities:

• Enter and process purchase orders electronically from authorized distributors and customers.
• Handle data entry tasks across multiple systems.
• Respond to 40-50 customer inquiries per day via email.
• Process additional transactions such as document reprints, expedite requests, and certificate creation.

Qualifications:

• 1-3 years of experience in corporate data entry or customer service.
• High school diploma or equivalent.
• Proficiency in MS Office required; ERP and CRM systems experience is a plus.
• Strong communication and problem-solving skills.
• Ability to work collaboratively within a team in a 100% in-office environment.

Additional Details:

• Work Hours: Monday to Friday, 8:30 AM – 5:00 PM
• Dress Code: Business casual (jeans allowed)
• Team Size: Around 50 members, with a collaborative team culture

Perks:

• Comprehensive training with multiple supervisors and trainers.
• Opportunities for growth within a large, global organization.
• Advancement through three levels of advocates, leading to a supervisory or trainer role.
• Potential for salary increases with each level of advancement.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.