Order Management Specialist - Fortive Corporation
Everett, WA
About the Job
Responsible for Order Management; working with direct customers, subsidiaries, and service centers. Includes contract review and negotiation of correct price, item numbers, quantities, agreeable payment terms and FOB. Also facilitate expedite requests, telephone support, contract commitments, and process returns. Regularly works with Sales, Operations and Finance, providing guidance and problem resolution for complex US Direct orders.
Responsibilities :
+ Input and manage US direct customers’ purchase orders (POs); support receipt to cash
+ Oversee and ensure that internal deadlines are met as it relates to established expectations
+ Ensure all POs and related documents are accurate and comply with company and federal regulations
+ Reconcile POs against procedures, profiles, and pricelists for data accuracy
+ Work with Customers and Sales Managers to resolve outstanding issues
+ Interact actively and positively with cross functional teams (Accounts Receivable, Tech Support, Shipping, and Operations) to resolve customer inquiries
+ Communicate updates to internal / external customers timely and thoroughly both verbally and in writing
+ Partner with Finance on agreeable payment terms and credit.
+ Research and resolve discrepancies related to delivery, price, order status, item clarification; explaining outcomes with tact and diplomacy.
+ Assist in all other departmental responsibilities as requested
Qualifications:
+ HS Diploma or GED required: Associates or Bachelor's degree preferred.
+ Experience working in Oracle, 2+ years desired.
+ Government/Department of Defense contract support desired
+ Critical thinker, with strong problem-solving and multi-tasking skills.
+ Strong interpersonal, written and oral communications skills.
+ Highly motivated and able to work independently to meet deadlines.
+ Ability to manage competing priorities within demanding timeframes.
+ Experience working positively and productively in a team environment.
+ Must have experience and knowledge of a variety of computer software applications (MSWord, Excel, PowerPoint, TEAMS, and Outlook - WAWF, Five9s, or ZenDesk a plus)
Physical Requirements:
+ Prolonged periods sitting at a desk and working on computer
+ Must be able to lift up to 15 pounds at times.
Fortive Corporation Overview
Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.
We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
Fortive: For you, for us, for growth.
This position is also eligible for bonus as part of the total compensation package.
The pay range for this position (in local currency) is $21.94 - $40.85 hourly. Base pay offered may vary depending on various factors, including, but not limited to: job-related knowledge; skills; experience; and other eligibility factors such as geographic location. The Total Rewards package includes competitive base pay and an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and several programs that provide for both paid and unpaid time away from work.
We are an Equal Opportunity Employer
Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
Responsibilities :
+ Input and manage US direct customers’ purchase orders (POs); support receipt to cash
+ Oversee and ensure that internal deadlines are met as it relates to established expectations
+ Ensure all POs and related documents are accurate and comply with company and federal regulations
+ Reconcile POs against procedures, profiles, and pricelists for data accuracy
+ Work with Customers and Sales Managers to resolve outstanding issues
+ Interact actively and positively with cross functional teams (Accounts Receivable, Tech Support, Shipping, and Operations) to resolve customer inquiries
+ Communicate updates to internal / external customers timely and thoroughly both verbally and in writing
+ Partner with Finance on agreeable payment terms and credit.
+ Research and resolve discrepancies related to delivery, price, order status, item clarification; explaining outcomes with tact and diplomacy.
+ Assist in all other departmental responsibilities as requested
Qualifications:
+ HS Diploma or GED required: Associates or Bachelor's degree preferred.
+ Experience working in Oracle, 2+ years desired.
+ Government/Department of Defense contract support desired
+ Critical thinker, with strong problem-solving and multi-tasking skills.
+ Strong interpersonal, written and oral communications skills.
+ Highly motivated and able to work independently to meet deadlines.
+ Ability to manage competing priorities within demanding timeframes.
+ Experience working positively and productively in a team environment.
+ Must have experience and knowledge of a variety of computer software applications (MSWord, Excel, PowerPoint, TEAMS, and Outlook - WAWF, Five9s, or ZenDesk a plus)
Physical Requirements:
+ Prolonged periods sitting at a desk and working on computer
+ Must be able to lift up to 15 pounds at times.
Fortive Corporation Overview
Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.
We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
Fortive: For you, for us, for growth.
This position is also eligible for bonus as part of the total compensation package.
The pay range for this position (in local currency) is $21.94 - $40.85 hourly. Base pay offered may vary depending on various factors, including, but not limited to: job-related knowledge; skills; experience; and other eligibility factors such as geographic location. The Total Rewards package includes competitive base pay and an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and several programs that provide for both paid and unpaid time away from work.
We are an Equal Opportunity Employer
Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.
Source : Fortive Corporation
