Order Management Specialist - TechDigital Corporation
Indianapolis, IN
About the Job
Responsibilities:
* Validate proposed deals to ensure they meet requirements and have all required data elements
* Work with sales and partner teams to ensure that all required information is provided
* Update and create records in Salesforce, AWS, and third-party systems as needed, in an accurate and timely manner
* Perform all necessary calculations to validate the accuracy of necessary data
* Apply knowledge, skills and judgment to make decisions and resolve issues
* Audit processes to identify process and performance defects
* Partner with IT (internal and external partners) and functional business owners to resolve systems related issues
* Complete User Acceptance Testing for IT deployments
Attributes required:
* Strong attention to detail
* Ability to multi-task and perform effectively in a fast-paced environment
* Able to think independently and consider cross-functional and downstream impacts
* Work proactively, independently, and with a sense of urgency
* Clear communicator; able to succinctly explain reasoning for decisions
* Collaborative; able to work with, and not be overwhelmed by, strong personalities
Skills / Expertise:
* 1-5 years in sales operations, quote-to-cash operations or similar role
* Strong proficiency in spreadsheet software (Microsoft Excel and/or Google Sheets)
* Familiarity with Salesforce, AWS MP, or Tackle.io
* Validate proposed deals to ensure they meet requirements and have all required data elements
* Work with sales and partner teams to ensure that all required information is provided
* Update and create records in Salesforce, AWS, and third-party systems as needed, in an accurate and timely manner
* Perform all necessary calculations to validate the accuracy of necessary data
* Apply knowledge, skills and judgment to make decisions and resolve issues
* Audit processes to identify process and performance defects
* Partner with IT (internal and external partners) and functional business owners to resolve systems related issues
* Complete User Acceptance Testing for IT deployments
Attributes required:
* Strong attention to detail
* Ability to multi-task and perform effectively in a fast-paced environment
* Able to think independently and consider cross-functional and downstream impacts
* Work proactively, independently, and with a sense of urgency
* Clear communicator; able to succinctly explain reasoning for decisions
* Collaborative; able to work with, and not be overwhelmed by, strong personalities
Skills / Expertise:
* 1-5 years in sales operations, quote-to-cash operations or similar role
* Strong proficiency in spreadsheet software (Microsoft Excel and/or Google Sheets)
* Familiarity with Salesforce, AWS MP, or Tackle.io
Source : TechDigital Corporation