Order Processor - Valve Sales Inc

Job Summary

Join our dynamic team as an Order Processor at Valve Sales, Inc., where your role is pivotal in turning customer requests into reality! Collaborating closely with our Inside Sales Representatives, you'll ensure that every order is processed efficiently and delivered on time. At VSI, we pride ourselves on providing engineered valve solutions and unparalleled service across upstream, midstream, and downstream markets. Our expertise in automated valve solutions, control valves, and overpressure protection products, combined with our certified service technicians, means we're always ready to meet our customers' diverse needs.

Core Duties & Responsibilities

Engage with Vendors & Sales Teams: Be the voice of support! Interact with vendors and sales representatives via phone, email, or in-person, ensuring everyone feels valued and heard.

Foster Positive Relationships: Maintain a friendly, professional attitude toward vendors and coworkers-your positive energy is key to our collaborative culture!

Order Management: Take charge of processing sales orders, issuing purchase orders, and initiating invoicing. Your attention to detail will keep everything running smoothly.

Record Keeping: Keep meticulous accounts of vendor interactions, documenting inquiries, complaints, and comments to help us continuously improve.

Sales Support: Be the backbone of our sales team, providing the support they need to excel.

Versatile Contributions: Be ready to tackle other related duties and projects as assigned, showcasing your flexibility and eagerness to contribute.

Qualifications & Requirements

Education: High school diploma or equivalent.

Experience: A minimum of 3 years in customer sales and/or data entry is preferred.

Communication Skills: Excellent verbal and written communication skills, including active listening. You'll be our frontline ambassador!

Service-Oriented: A knack for resolving grievances and ensuring customer satisfaction is essential.

Tech-Savvy: Strong computer skills and the ability to quickly learn new software.

Typing Skills: Ability to type 50+ words per minute-speed and accuracy are key!

Adaptability: A willingness to learn and implement new processes aimed at enhancing efficiency and continuous improvement.

Attention to Detail: Ability to multi-task while staying detail-oriented is a must.

Physical Demands

Work Environment: Expect prolonged periods of sitting at a desk and engaging with your computer.

Physical Activity: Ability to lift up to 15 pounds occasionally and perform repetitive movements when entering data.

If you're ready to take on this exciting opportunity and be part of a team that values excellence and innovation, we want to hear from you! Join us in delivering top-notch valve solutions to our customers and help us shape the future of our industry.