Outreach Coordinator - San Diego Rescue Mission

At the San Diego Rescue Mission, we are driven by a profound belief in compassion, service, and the transformative power of Jesus' love. Our mission goes beyond charity; it is a calling to love our neighbors and provide hope and healing to those experiencing homelessness. We are committed to creating a holistic approach to recovery and rehabilitation, ensuring that our programs serve as safe havens for men, women, and children in need.

This position will provide outreach services and case management to those experiencing homelessness. It is a critical part of helping people get connected to the right resource and show the love of Jesus Christ. The Outreach Coordinator coordinates outreach events and assist people who are experiencing homelessness or need assistance in taking their next step.

Essential Responsibilities

Coordinate to have a presence at outreach events and coverage for contracted outreach support

• Facilitate SDRM's participation in coordinated outreach events
• Develop a schedule for coverage with organizations contracted with SDRM to provide outreach services.
• Attend meetings for Outreach Workers to stay abreast of current trends and resources.

To assist people who call or come to the San Diego Rescue Mission or are experiencing homelessness in need of assistance

• Assist with connecting people to the Lighthouse or other shelter options
• Learn and understand what resources are available for people experiencing homelessness to direct people to the best resource for them.
• Refers people to appropriate internal and external resources (mental health, housing, legal, etc.)
• Provides services focused on enhancing people's ability to independently problem solve, utilize effective coping skills, and manage and self-coordinate own care
• Meets regularly with those on the case load to provide support, assess progress, and troubleshoot barriers toward overall wellness and success. Collaboratively facilitates establishing goals.
• Demonstrates a measurable understanding and implementation of trauma informed practices and Motivational Interviewing techniques while interacting with the case load in the delivery of services.

To represent our Mission, Vision and Values and continue to grow professionally and spiritually

• Embody a Mission-wide perspective beyond the specific program you serve
• Remain mindful of the organization's Mission and Vision as a filter for all we do
• Embody SDRM's organizational values: Faith, Integrity, Compassion, and Excellence
• Intentionally participate in spiritual disciplines and practices that continue to grow your relationship with Christ
• Willingly engage to resolve conflicts with co-workers, clients, and community partners as necessary

To perform this job successfully, the incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education: Minimum AA Social Services, Psychology, Human Development, Ministry or related field from an accredited institution (or commensurate experience, equating to 1 year). Bachelor's degree preferred.

Experience: Experience with individuals experiencing homelessness, various addiction challenges, mental illness and/or dual diagnosis (1 year or more is preferred). Nonprofit experience preferred.

Lived experience of homelessness will count towards experience and education.

Skills and Abilities: Calmly and sensitively employ appropriate de-escalation techniques with residents; working knowledge of

MS Office (Word, Excel, Access, Outlook); typing (min 35 wpm); coordinate and/or direct a variety of complex tasks and

assignments simultaneously and successfully; exercise good judgment and make sensible decisions; attentive to detail; prioritize

effectively, effective oral and written communication skills; eagerness to learn and be trained; work both independently and as

part of a team; provide information to public by answering questions and requests; regular, timely attendance.

Special License/Certification: None

Language: Bilingual preferred

Travel/Transportation: The incumbent must travel on a regular (or periodic) basis, as the job requires. The incumbent must have reliable transportation (public transportation may be acceptable depending on the purpose of travel). If the incumbent receives authorization to use a Mission vehicle to perform duties, he or she must present a current California driver's license and good driving record to be placed on the Mission's insurance policy.

MANAGERIAL ROLE AND RESPONSIBILITY

The incumbent will provide guidance and direction to Outreach Workers.

ENVIRONMENT

The incumbent has a private office that is generally clean and comfortable. It may include some minor annoyances such as noise,

odors, drafts, etc. The incumbent is in a non-confined office-type setting in which he or she is free to move about at will.

The incumbent works in a residential setting, which consists of individuals who may have a mental or physical disability or illness.

Physical resources may be limited, and in some cases, are donated.

EEO Statement
The San Diego Rescue Mission (SDRM) is both an equal opportunity employer and a Christian ministry. We conduct hiring without regard to race, color, ancestry, national origin, citizenship, age, sex (which included breastfeeding, or a medial condition related to breastfeeding), marital status, parental status, military status, veteran's status, pregnancy, medication condition, genetic characteristics, genetic information, disability or any other protected status in accordance with applicable federal, state and local laws.

However, as a registered non-profit religious organization, SDRM does reserve the right to discriminate in hiring persons whose lifestyle is contradictory to Biblical principles.

Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e (a)), SDRM has the right to, and does hire only candidates who agree with SDRM's Statement of Faith and conduct themselves in accordance with our religious beliefs.

Background Check Disclaimer
SDRM conducts background checks in compliance with applicable federal and state laws, including the Fair Credit Reporting Act, the California Investigative Consumer Reporting Agencies Act, and the California Consumer Credit Reporting Agencies Act. If you accept a position with SDRM, as part of your conditional offer of employment, you will be asked to submit to a virtual background check AND a California Livescan Fingerprint.

You will be provided the following notifications as an example:
1. You will be provided with appropriate written notice of the company's intention to obtain information by way of a background check and will give applicants and employees the opportunity to obtain a free copy of any report obtained.
2. Applicants and employees will be asked to authorize a background check before such check is performed.

Drug Screen Disclaimer
SDRM is a Nonprofit Religious Organization and as such, we require all employees to submit to our drug screen as a condition of employment once they have accepted a position with SDRM. Because of our religious affiliation, we do not allow employees to use or consume recreational or medicinal marijuana, along with all other federally recognized substances. You will be notified prior to any employment decisions if your drug screen is returned with negative findings. Refusal to submit to testing will result in disqualification of further employment consideration.

E-VERIFY Statement
San Diego Rescue Mission participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee's Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants.