Outside Parts Sales Person - Heavy Duty Trucks at Coast Counties Peterbilt

• 3 years sales experience in automotive or heavy-duty truck environment is preferred. Ability to work independently without direct on-site supervision. Automotive or heavy-duty truck and tractor trailer aptitude along with multiple brand knowledge is preferred. Strong organization, communication, and telephone skills. Able to use technology - researching parts on-line, communicating via email and conducting business system sales transactions. Basic proficiency with Microsoft Excel, Word, Outlook and the ability to daily utilize a CRM tool & Dealer Business System.

• Assist / demonstrate to customers how to purchase parts by explaining the value-added features, benefits, and warranty of merchandise.
• Inform customers of companion part requirements, full product lines, and product offerings.
• Provide quotes & produce orders and other information to customers via email, phone and in person via utilization of dealer business system - KARMAK.
• Process payments and obtain credit authorization as necessary.
• Manage and maintain customer accounts as assigned by manager through daily use of CRM.
• Solicit and prospect for new customers by means such as cold calling.
• Process returns collected from customers while on assigned routes.
• Stage and manage orders for customer delivery.
• Locate parts for customers among inventory companywide.
• Partner with warehouse employees to pull ticket orders for customers.
• Utilize resources to determine the availability and lead times of parts.
• Place orders for parts that are temporarily out of stock through a back-ordering system.
• Build relationships with customers in order to better meet their needs.
• Operate company vehicles safely, obey traffic laws, and follow established traffic and transportation procedures.
• Daily travel is required.
• Company Vehicle, computer & mobile phone are all included with this position

Compensation details: 90000-115000

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