Hospitality Specialist

(We are ideally looking for applicants who are bilingual in Vietnamese)

At SpotOn, we help restaurants and small businesses compete and win with flexible payment and software technology backed by real people who really care. Every SpotOn tool, from seamless point-of-sale systems to integrated restaurant management solutions, is designed to help local businesses increase profits and create better experiences for their customers and employees.  

Recently, SpotOn was:

• Named one of Fast Company's Most Innovative Companies of 2024
• Awarded Great Places to Work and Built In's Best Workplaces for the third year in a row
• Selected as the Best Overall Restaurant POS by NerdWallet 
• Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users

We're committed to caring hard and moving fast so that we can continue to grow and make a positive impact together. 

That's where you come in. 

As a Hospitality Specialist, you will be working in your local assigned territory and responsible for promoting our full product suite while building positive relationships with local businesses & restaurant owners to help take their businesses to the next level. We're looking for motivated individuals with an entrepreneurial spirit who excel at developing new relationships, deeply understand SMB's biggest challenges, and have the drive to make a significant impact in their local communities. 

Responsibilities: 

• Be a local representative for SpotOn in your community by offering advanced technology to local business owners that will help run and grow their businesses
• Travel to and from client sites within a designated geographical territory to prospect, build relationships, and sign up new local business owners and merchants
• Manage the full sales cycle from start to finish with a growing portfolio of clients
• Hit sales targets, with a particular focus on selling software & point-of-sale solutions along with payment processing
• Work closely with our extended Sales Support team to help reach your monthly sales performance goals

Qualifications: 

Research shows that women and members of underrepresented groups tend to apply to roles only when they check every box on a job description. We encourage you to apply if you meet the majority of our qualifications and if this role is aligned with your career trajectory.

• 2+ years of B2B sales experience with an emphasis on small business owners, merchants, and restaurants

• Proven track record delivering against sales goals with a metrics-oriented, need-to-win attitude
• Excellent cold calling, prospecting, and territory buildout experience
• Proficient in Salesforce as a CRM is a plus
• Maintain and manage the client relationship in collaboration with our internal support teams to ensure the success & satisfaction of your customer portfolio
• The ability to learn technology basics and apply them to business situations
• Ability to embrace feedback and hold yourself accountable

Benefits:  

At SpotOn, we put people above everything else. We're known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can't take care of our clients without taking care of our employees first, and that's why we invest in you with a competitive benefits package which includes:

• Medical, Dental, and Vision Insurance 
• 401k with company match
• RSUs
• Paid vacation, 10 company holidays, sick time, and volunteer time off
• Employee Resource Groups to build community and inclusion at work
• Monthly cell phone and internet stipend
• Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development

*These represent our full-time benefits. Part-time/hourly benefits may vary and will be shared upon request

Compensation:

• A full time, W2 position with a base salary of $60,000, with on-target earnings of $120,000.00
• Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan
• Commissions will be paid daily for new accounts signed, bonuses earned for hardware and implementation, monthly production bonuses, and customer retention.
• Offers will be reflective of the candidate's location and experience.

SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.

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