Outside Services Attendant - Dream Golf

Position Summary:

• The Outside Service Attendant is one of the most visible employees of the facility. This position is tasked with providing customers with exceptional service upon arrival at the facility. Greeting the guests in a friendly authentic manner and giving assistance as to where to proceed when needed.

Essential Duties and Responsibilities:

• Welcome all guests who arrive on property. Appropriately determine where the guest is staying and playing. Use this information to deliver concise messaging to the guest regarding their stay.
• Transport golf bags from the bag drop area or bag storage room to appropriate shuttle, caddie, or golf course.
• Greet golfers returning from the course, clean golf clubs, and assist with transporting and loading into vehicles or returning bags to the bag storage room
• Perform practice range duties including transporting range balls to range and filling appropriate containers, cleaning & maintaining the tee area, repositioning bag stands or barriers, removing trash from receptacles, refilling club cleaner, operating the ball picker, washing range balls, etc.
• Make sure all Sand Valley policies and procedures are being followed at all times.
• Refill water stations on golf course.
• Assist in the day to day operation of the outside service department.
• Keep the bag storage room neat and orderly at all times.
• Provide excellent customer services, professional advice and assistance to all guests.
• See to the day to day operation of the practice facility.
• Conduct oneself in a professional manner and maintain a professional image at all times.
• Assist in managing tournaments and outings.
• Assist in interdepartmental communications.
• Assist with other duties as requested by the Head Golf Professional.

Qualifications:

• Preferred 1-2 years in hospitality experience.
• Positive attitude, professional manner and appearance in all situations.
• Ability to work flexible hours as required, including nights/weekends, until the end of October.

Physical Requirements:

• Ability to read and write (English)
• Communicate verbally with staff members with or without the use of two-way radios.
• Give and/or follow verbal and written instructions
• Visually inspect all work areas
• Operate vehicles and equipment for several hours at a time
• Perform mathematical calculations involving fractions, decimals, and percentages
• Retrieve, read and interpret information from technical sources
• Stand, walk, push, pull, lift, grasp, bend and kneel for up to 5 hours at a time
• Lift up to 50 lbs. occasionally, 30 lbs. frequently, and 10 lbs. constantly

Working Conditions:

• Work hours may include days and evenings on weekdays and weekends. Subject to inside and outside environmental conditions. May be exposed to inclement weather, potentially dangerous chemicals, solvents, pesticides, herbicides, and fertilizers, misdirected golf balls, sharp and rapid moving equipment. Safety compliance is essential to prevent injuries from environmental conditions and equipment hazards.

Perks:

• Golf Privileges
• Restaurant Discounts
• Retail Discounts
• Uniform Allowance
• Employee Meal Program
• Employee Assistance Program - Canopy

Classification:

• Full-Time Seasonal, Hourly, Non-Exempt

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