Overnight Operations Manager - The Westin Jekyll Island

Are you a night owl who thrives in the nighttime vibes? We're looking for a Full Time Overnight Operations Manager to join our team at The Westin Jekyll Island! As the moon rises, your passion for customer service will shine as you assist guests during their late-night check-ins and ensure everything runs smoothly while they sleep soundly. Picture yourself in our cozy lobby, welcoming travelers with a smile and ensuring their stay is nothing short of magical.

If you're ready to be the guardian of the night at our Jekyll Island location, this is the perfect position for you! You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, Paid Time Off, Snack/Drink Room, and Employee Discounts. Join us in Jekyll Island, GA, where the stars align for a pay range of $18.00-24.00 per hour.

Who are we? An Introduction

Beachside Resort in the heart of Jekyll Island focused on providing an exceptional experience for Island Guests.

Your role as a Overnight Operations Manager

As a newcomer to the Overnight Operations Manager, you can expect exciting and dynamic nights filled with guest interactions, late-night check-ins, and ensuring a peaceful stay for all. Your responsibilities will include assisting guests with any late-night queries, checking in/out guests smoothly, and handling any unexpected situations with grace and efficiency. You will be responsible for the night audit, running financial reports to ensure our business stays moving. Be prepared for a schedule that includes nights and weekends as our night owl hero! Our schedule operates in a 4 nights on and 4 nights off capacity, with hours from 10pm-8am. Your commitment to excellent customer service during these off-peak hours will make all the difference in creating a memorable experience for our night-time guests.

Requirements for this Overnight Guest Service Agent-Night Audit job

To excel in the Overnight Operations Manager role at The Westin Jekyll Island, you'll need to bring your A-game with a go-getter attitude and a self-starter mentality. Being proactive and resourceful will help you navigate the night audit tasks efficiently. Strong communication skills and the ability to think on your feet are essential to handle any late-night guest requests or unexpected situations with a smile.

Proficiency in multitasking and attention to detail will ensure that you can juggle various responsibilities smoothly during the night shift. If you're ready to embrace the night with enthusiasm and a can-do spirit, this role is perfect for you!

Knowledge and skills required for the position are:

• Go-Getter Attitude
• Self-Starter

Schedule:

10pm-8am, 4 nights on, 4 nights off rotation

Join us!

If you have these qualities and meet the basic job requirements, we'd love to have you on our team. Apply now using our online application!