Ozark Mill - Host - Ozark Mill LLC

Summary:  To ensure all guests are greeted and seated in a friendly and courteous manner using appropriate procedures in accordance with Big Cedar Standards and to handle payment transactions for all foods and/or beverages purchased in the resort's restaurants. Perform close of shift accounting procedures

Essential Duties and Responsibilities:

Other duties may be assigned.

• Assist managers in opening and closing.
• Answer phone calls.
• Greet and seat guests.
• Assign servers in Point of Sale equipment..
• Become familiar with daily specials.
• Perform close of shift accounting procedures by receiving daily cash   outs from the servers and process with the proper payment method.
• Balance work with computer.
• Pay tips and/or gratuities out to the appropriate associates.
• Count change fund and secure it in an assigned bank box.
• Have full knowledge of Point of Sale system.
• Make appropriate cash drops at Registration.
• Perform other duties as required.

Qualifications:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:  One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

Language Skills:  Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability:  Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:  Basic Computer skills.  Experience with Point of Sales systems (such as Micros or Springer/Miller helpful)

Certificates, Licenses, Registrations:  none noted

Other Skills and Abilities: The ability to work well with a team, to prioritize, a sense of urgency and a real concern for guest satisfaction

Other Qualifications

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is frequently required to stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions and outside weather conditions. The noise level in the work environment is usually moderate.