PACE Scheduler - Blue Ridge Independence at Home

PACE SCHEDULER

Join the Blue Ridge Independence at Home Team!  

Blue Ridge Independence at Home is a Program of All-Inclusive Care for the Elderly (PACE). 

Blue Ridge Independence at Home’s interdisciplinary team seamlessly blends expertise, compassion, and dedication to ensure that each individual receives the preventative, primary, acute, and long-term health and personal care services they need. From clinicians to therapists, personal care aides to care coordinators, every member of our team plays a crucial role in delivering unparalleled care. Together we prioritize the health, happiness, and independence of those we serve. 

PACE SCHEDULER– POSITION SUMMARY  

The PACE Scheduler will schedule all internal and external routine and non-routine medical services with various healthcare providers for the PACE population. The schedule will also schedule all transportation needs for the PACE population. In addition, the PACE Scheduler will perform a variety of receptionist, clerical, record keeping and miscellaneous duties in support and care of services provided through the PACE program.

PACE SCHEDULER– ESSENTIAL DUTIES & RESPONSIBILITIES

·        Scheduling and rescheduling of all routine and non-routine medical services for the PACE population. 

·        Coordinate scheduling and referrals to other healthcare providers and services. 

·        Scheduling of all transportation needs 

·        Daily confirmation of all on-site clinic and off-site appointments. 

·        Order, prepare and generate appropriate medical records. 

·        Receive, screen and coordinate telephone calls from healthcare providers. 

·        Assist with maintaining and updating of all provider addresses and phone numbers. 

·        Receive incoming correspondence and review/forward to appropriate staff. 

·        Daily data entry of medical appointments, special instructions, patient information/jurisdiction, and pre/post-operative instructions. 

·        Prepare reports and forms as directed by licensed staff and in accordance with established policies. 

·        Perform a variety of administrative duties including but not limited to: answering phones; faxing and filing of confidential documents; and basic Internet and email utilization. 

·        Provide excellent customer service to all internal and external customers. 

·        Protects privacy and maintains confidentiality of employee, member and sensitive agency information. 

·        Supports agency’s mission and values. 

·        Performs related duties as assigned

PACE SCHEDULER – QUALIFICATIONS/EXPERIENCE 

·        Must have a valid driver’s license, proof of insurance and have means of transportation.

·        Must have medical clearance for communicable diseases and up-to-date immunizations before having direct participant contact.

·        Must clear background check and drug test.

·        Education - High school diploma, Associate Degree and/or certificate program preferred.

·        Experience - Three years of medical clinic administrative or medical scheduling experience preferred.

·        Knowledge of regulatory and reporting requirements related to home and community-based care for the elderly and disabled adults. 

·        A minimum of one-year (1) experience in working with the frail or elderly population.

·        Must have an active and up-to-date certification in CPR. 

·        Able to communicate, verbally and in writing, and work effectively with various levels of staff, participants, family members and the public. 

·        Proficient typing required. 

·        Dexterity required in the use of office equipment. 

·        Ability to handle a variety of interruptions on a regular basis. 

PACE SCHEDULER – BENEFITS  

• Health Insurance 

• Dental Insurance 

• Vision Insurance 

• Retirement with Company Match 

• Paid Time Off 

• Thrift Shop Discount 

Blue Ridge Independence at Home is a non-profit, equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and patients served.