Paid Internship - Peoples Bank
Clive, IA
About the Job
Internship Job Description
Duties
Customer Service Representation
·Work front-line customer service duties to learn how to meet regular customer demands and communicate effectively with customers in real time. ·Develop effective cross-sale/customer service skills by thoroughly learning bank product offerings to make customers aware of their options. ·Learn how to open new accounts of various types, including consumer and business. ·Become familiar with different deposit products and related account services ·Demonstrate proficiency with Fiserv Premier
Lending/Credit Analysis
·Learn underwriting processes for all loan types (i.e., consumer, mortgage, agricultural, commercial, and real estate). ·Learn and assist the credit department with tax return spreads, writing Loan Request Summaries, Credit Action Forms, and other tasks required by the credit department. ·Shadow a Loan Officer mentor through day-to-day activities, including customer meetings and other internal and external business communications. ·Assist lending and credit personnel as directed
Loan Operations
·Learn how to support Loan Administration through the development of loan documentation, collections, and other loan operations functions.
Compliance/Finance/Investments
·Actively assist Compliance Officer with Bank Secrecy Act and other compliance duties as needed