Palliative Intake Coordinator - Hospice of the North Coast

JOIN A TEAM THAT IS COMPACT IN SIZE, YET LARGE OF HEART

Hospice of the North Coast hires passionate individuals eager to join our agency's mission: to deliver compassionate, personalized care to patients and their families during end-of-life transitions. We hire individuals who wish to thrive on playing a unique role in a person's life. They are compassionate clinicians and administrative staff who take pride in serving as advocates for each and every patient and who are fulfilled by being part of a very intimate stage of life. Collectively we serve patients, their families, and the community. Are you looking for a fulfilling role that will allow you to make a difference in a patient's life? Please apply today!

Position Summary

The Palliative Admissions Coordinator has primary responsibility for timely scheduling of face-to-face, "home" visits by palliative staff to those inquiring about palliative services-ideally making contact the same day and coordinating meeting within a week of the inquiry. The Palliative Admission Coordinator will play a crucial role in census development in conjunction with the marketing department. Whether through telephone, fax, or e-mail/website, the Palliative Admissions Coordinator is an important member of the Palliative team as they likely create each customer's first impression of Hospice of the North Coast.

QUALIFICATIONS:

Education:

High School Diploma

Credentials: None

Experience: Minimum of two years of healthcare experience preferred. One year's experience in hospice preferred.

Core Competencies: Knowledge of hospice requirements including Medicare, Medicaid, and private insurance guidelines. Ability to respond timely to the needs of physicians, discharge planners, long-term care partners, patients, and family members. Ability to coordinate services with referral sources, hospice staff, patients, and families. Ability to communicate effectively and work well with others; consistently present with a calming manner and positive attitude. Exceptional listening skills, creativity, and problem solving are vitally important to the time-sensitive nature of the work performed in this role. Must have, or develop quickly, skills to navigate assorted spreadsheets, Microsoft and Brightree systems.

Other:

Valid Driver's License, reliable transportation, and auto insurance.

This position is a full-time role, up to 32 hours per week, with an hourly range of $30-$35 per hour.

EXCELLENT BENEFIT PACKAGE INCLUDES:

**Health insurance coverage, Medical/Dental/Vision 100% paid by employer

**Matching 401K plan

**Free Life Insurance/LTD plan

**Continuous professional and clinical training

**Generous PTO accrual

**Holiday Pay

**EAP - Employee Assistance Program

**Small service area

Hospice of the North Coast is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class"), including, but not limited to, veteran status, race, color, sex, religion, gender identity, national origin or disability status.