PARAMEDIC SUPERVISOR - RAPID RESPONSE at University of New Mexico - Hospitals

Department: Rapid Response Team

FTE: 1.00
Full Time
Shift: Days

Position Summary:
Under the direct supervision of the Director of Rapid Response Team and PALS/Transfer Center, supervise the daily operations of the Rapid Response Team. Serve as the clinical resource and leader for department staff. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include; Neonate, Pediatric, Adolescent, Adult, and Geriatric age groups.

Detailed responsibilities:
* LEAD - Provide educational leadership to enhance specialized patient care within clinical protocols
* INITIATE - Initiate unit-based strategies for developing clinical skills through the master clinician, master preceptor model
* PLAN - Develop operational strategies of care incorporating evidenced-based research and national standards
* CONSULTS - Consult with and serve as a clinical resource for the multidisciplinary team to ensure quality patient care
* EDUCATE – Assist in the education of staff in the use of new equipment, supplies, and instruments for their service; coordinates in-service training/workshops for appropriate staff
* ASSIST - Assist patient and caregivers with educational needs, problem solving, and health management aspects across the continuum of care
* COLLABORATE - Collaborate with various Hospital wide committees to plan and implement patient care strategies
* EXERCISES - Plan, conduct, and evaluate emergency responses to patient and visitor emergencies by utilizing scenario-based exercises
* QUALITY - Regularly audits patient records and charts to evaluate the level and quality of patient care provided
* COMPLIANCE - Maintain compliance and licensure with different governing bodies and agencies to ensure that RRT can utilize resources (protocols, medications, vehicles) to provide patient care
* LICENSURE – Assist with the maintenance records of licensure on assigned staff
* DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
* COMPLIANCE - Ensure staff compliance with established policies and procedures, professional standards and practice, and requirements of accreditation and regulatory agencies
* ASSIGNMENT - Designate shift and schedule assignments; assign duties in accordance with the plan of care, patient needs, and within the scope of staff qualifications and licensure/certification/registry
* INDEPENDENT JUDGMENT - Using independent judgment assign RRT personnel specific assignments within the organization
* SHARED GOVERNANCE - Support and implement the UNMH shared governance model
* SUPERVISION - Develop efficient organizational structure. Supervise employees and select, terminate, train, educate, correct deficiencies, perform appraisals, issue discipline, counsel, schedule work assignments; encourage staff teamwork and growth initiatives
* SUPERVISION - Supervise and coordinate the activities of Paramedics on Rapid Response to the following teams across the hospital complex: DR. HEART, Stroke alert, DART, Rapid Response Consult, and any other teams deemed fit for Rapid Response involvement
* ROLE MODEL - Act as a clinical resource and role model for department personnel
* EVALUATION - Prepare written staff performance evaluation of clinical procedures and other job elements as appropriate
* COMMUNICATION - Develop and maintain community relationships; Develop and maintain good communications and relationships with staff and departments
* DELEGATION - Delegate and monitor completion of duties according to departmental and Hospitals policies
* PATIENT CARE - Perform Rapid Response Paramedic duties in accordance with professional preparation and licensure within organization parameters
* POLICIES - Work within Hospital’s Paramedic Scope and departmental policies. Establish and maintain policies for safety and ensure adherence to safety procedures in the use of therapy equipment and the handling of patients
* TESTS AND PROCEDURES - Assist with special tests and procedures, ensure proper consent has been obtained
* PARTICIPATION - Participate in orientation; upon successful completion of preceptor training assume precepting and evaluation responsibilities of new personnel
* GOALS - Support, promote and participate as appropriate in the development and revision of departmental and hospital goals, objectives, policies, procedures, projects and programs as assigned
* EMERGENCY MEASURES - Assist with or institute emergency measures for sudden, adverse developments in patients
* MEDICAL RECORDS - Ensure that patient medical records contain necessary information
* INQUIRIES - Answer telephones and triage calls as per departmental policy
* MEDICATION - Administer medication, including IV medication, via the Seven Rights; document and communicate clinical findings
* ENVIRONMENT - Maintain a safe, comfortable, and therapeutic environment for patients/families in accordance with Hospitals standards
* WORK FLEXIBILITY - Demonstrate flexibility in working in a variety of settings
* ASSET MANAGEMENT - Monitor large value inventory/supplies; track usage, disposal and replacement of expired items
* BUDGET - Assist in developing departmental budget, monitor and approve expenditures, ensure fiscal responsibility
* PAYROLL - Prepare and submit time to payroll system biweekly
* PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
* PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
* PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
* PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
* PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"
* STRATEGIC INITIATIVES - Active participation in organizational strategic initiatives such as quality improvement and monitoring, TJC compliance, recruitment and retention of staff and patient and employee satisfaction.
* STAFF MEETINGS - Conduct regular staff meetings in collaboration with Program Director to review changes in practices and provide an opportunity for problem solving
* COMMUNICATION - Develops and maintains good communications and relationships within rehabilitation services departments and other hospital departments

Qualifications

Education:
Essential:
* Bachelor's Degree
Education specialization:
Essential:
* Related Discipline

Experience:
Essential:
2 years directly related experience

Nonessential:
5 years directly related experience

Credentials:
Essential:
* CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
* Emergency Medical Technician Paramedic License
* Advanced Cardiac Life Support Certification
* PALS
* ACLS & PALS INSTRUCTOR W/IN 6 MOS OF POSITION
* Valid New Mexico Driver's License
* UNM Vehicle Operator's Permit w/in 60 days
* CEVO Course within 3 months of position
* Arterial Blood Gas course w/in 3 mos of position
* UNMH basic arrhythmia course w/in 3 mos of position
* DOT Medical Certification within 60 days of position

Physical Conditions:
Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work.

Working conditions:
Essential:
* Sig Haz: Physical risk/injuries due to combative patients
* May be exposed to infectious agents/blood-borne pathogens
* Subject to random alcohol and substance testing
* May be required to travel to various work sites
* May perform subordinate tasks in high census/vol
* May be required or is required to perform on-call duties
* May work rotating shifts, holidays and weekends
* Subject to an annual contract and performance appraisal

Department: Clinical Nursing Support