Parking Valet - ABM Industries

Overview

Basic Function - Monitor designated streets, lots, garages, other public areas and/or an entire campus to ensure compliance with parking policies.

Schedule: Wednesday through Sunday (3:00 pm-11:30 pm).  Monday and Tuesday off. 

Pay Rate: $18.00 per hour

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. 

Responsibilities:

• Provide customer service by answering questions regarding Parking Fees, tenant validations, directions, events, building locations and parking policies. How to make a parking fee payment using the onsite Pay-stations, TEXT2PARK and QR Code platforms.
• Issue citations and warnings for non-compliance with a computerized handheld computer or manual tickets. Impound, boot, or relocating vehicles as directed.
• This position requires the ability to work alone and therefore must exercise proper judgment, tact, and diplomacy in dealing with people.
• Assist maintenance staff with duties related to parking program and facility upkeep and maintenance. This includes but is not limited to inspecting and assessing lots for maintenance issues, painting, cleaning, and repairing parking meters and pay and display machines, installing signs, signposts, and meter posts.
• Assist in the collection and security of all monies received through parking citation, multi-parking space, TEZ technology and any other means of collecting parking revenues and fees. Issue Parking notices tickets to vehicles identified as a nonpayment vehicle.
• Assist event staff with activities related to parking for events. This includes but is not limited to setting up for events, traffic control, receipt of payment for parking, and lot usage control.
• Assist office staff with activities related to permit sales during peak seasons. This includes but is not limited to data entry, collating mailings, and providing frontline customer service.
• Other related duties as assigned.
• Please note that Enforcement Officers are not sworn police officers and have no arresting authority.

Qualification Requirements: 

The personnel selected for parking associate position must have certain traits and abilities that enable them to achieve the expected levels of performance. Some of the most important competencies are exercising sound independent judgment and maintaining a high level of customer service. Other areas include:

• Knowledge of geography of the area they are enforcing
• Knowledge of hazards and safety precautions
• Ability to use a handheld computer