Part time Case Manager - VITRA Health

Part time Case Manager 

About the Role: Part time position with potential for Full time in the future! In-Home community-based position covering our West Region and surrounding areas: Springfield, Ware, Chicopee, Northampton, East Hampton, Holyoke, West Springfield, Westfield, Agawam, Huntington, and Deerfield.

Vitra Health is a Home Health Care organization specializing in the care management of adults and seniors. We are a rapidly growing company that was started to improve access to quality home health care services. We rate ourselves solely by the quality of care we provide our clients. We realize that our clients are someone's parent, grandparent, child, friend, or neighbor – we pride ourselves on never taking this fact for granted.

VITRA Health is vital in providing comprehensive assistance to caregivers who care for friends and family in their own homes. We understand that most caregivers face financial and emotional challenges, often without compensation or support for their selfless efforts. By joining us, you can be part of the solution to these challenges. If you have a positive attitude and love helping people, VITRA Health is for you. Our highest priority is our team's health, happiness, and success.

Job Purpose 

• To develop positive relationships with providers, healthcare organizations and other community services  

• To coordinate the provision of social services to all program participants 

• To evaluate all clients in the program, and to plan and provide client, nurse and healthcare providers with appropriate plan of care recommendations 

• To maintain all client charts in a neat, organized fashion 

• To complete all required client paperwork in accordance with company procedures and state law 

Essential Functions 

• Conduct on-site visits with each client and caregiver at the qualified setting  

• Obtains a social history and conducting a psycho-social evaluation 

• Conducts the initial and ongoing evaluations of the AFC and/or GAFC setting 

• Select, train, evaluate, and supervise AFC caregivers in conjunction with the registered nurse 

• Participate in the development, implementation, and ongoing review of the AFC plan of care 

• Presents, plans, and implements social service interventions 

• Complete a care-management progress note corresponding with each on-site visit or encounter and upon significant change 

• Assist with obtaining information and accessing other healthcare and community services 

• Participate in discharge and transition planning and implementation 

• Review and documenting the fire and safety procedures for the qualified setting 

• Review AFC caregiver task logs at a minimum of every 30 days 

• Review at least annually the suitability of the qualified setting. 

• Provide clients with ongoing support with ADL's and IADL's  

• Provide accurate orientation to the participants of the AFC and/or GAFC program 

• Coordinate all social services with the personal care team 

• Partake in both care plan creations and reviews, along with discharge plans 

• Has direct contact with the client and the client's caregiver and nurse 

• Takes care of all paperwork associated with Case Manager for admissions, referrals, visits, and medical equipment/social referrals 

• Assist participants with finding community, financial and legal services 

• Review and assess caregivers clothing, equipment, supplies and other services 

• Performs any other additional duties that may be required  

• Participates in weekly clinical meetings in the Braintree office 

• Conducts weekly calls to AFC Caregivers to confirm compliance with program regulations 

• Other duties as assigned 

Physical and Environmental Demands: 

• May be subjected to intense heat or cold external temperatures while traveling to client's homes.  Requires substantial periods of repetitive work utilizing a touch screen computer, keyboard and mouse.  Requires lifting and carrying equipment and supplies weighing up to 35 pounds; requires pushing and pulling equipment and supplies weighing up to 35 pounds; requires walking, standing, stooping and bending; requires frequent sitting; requires the ability to negotiate stairs; requires frequent talking, visual and hearing acuity, depth perception, and manual dexterity to operate equipment. 

Education, Experience and Licensure Requirements

• Bachelor's degree in human services, public health or a related field required 

• Valid MA Driver's License and reliable transportation required 

• Fluency in both English & Spanish language Strongly Preferred 

• Proven working experience in case management or human services 

• Excellent knowledge of case management principles, healthcare management, and reimbursement 

• Previous experience with mental health aspects of care 

• Strong communication, writing, organizational, and time management skills 

• Solution-oriented with the ability to multitask 

• Proficiency with the Microsoft Office Suite 

About Us:

Vitra Health is a Home Health Care and Adult Day Health organization that specializes in care management of adults and seniors. We are a rapidly growing company that was started to improve access to quality home health care services. We rate ourselves solely by the quality of care we provide our clients. We realize that our clients are someone's parent, grandparent, child, friend, or neighbor – we pride ourselves on never taking this fact for granted.