Part Time Customer Service - Weekdays only. - Aminda Gamboa Allstate Insurance Agency
Austin, TX 78746
About the Job
No Previous Insurance Experience? No Problem!
Aminda Gamboa Allstate Insurance in Westlake is looking for a positive, enthusiastic individual to join our outstanding team as a Part-Time Insurance Customer Service Representative. If you have proven your customer service and communication skills in another industry and are ready to learn and grow, we can teach you everything you need to know about insurance. You will be using your professional demeanor, willingness to learn, and excellent communication skills to service new and existing accounts to achieve agency sales goals and service standards. Whether you have experience in the insurance industry or are looking to start down a new career path, this is the place for you.
If you are enthusiastic, willing to learn, and ready to provide an amazing experience for each of your clients, this is the role for you. Apply today!
18-25 hours/week available with an opportunity to earn more hours. We will work with YOUR schedule! Agency open from 9:00am -5:30pm. We can find a schedule right for you!
Salary Range: $15.00 - $20.00 per hour
Benefits
Hourly Base Salary + Bonus Opportunities
Flexible Schedule
Hands on Training
Career Growth Opportunities
Mon-Fri Schedule
Evenings Off
Responsibilities
Process customer policy change requests.
Secure and file all insurance documents from customers.
Greet all customers, entering the office, in a friendly and helpful manner.
Take premium payments from customers.
Answer incoming phone calls and follow up with phone calls and emails.
Provide exceptional customer service and support.
Assist Agency owner with office managerial tasks
Requirements
Possess an upbeat, positive and enthusiastic attitude.
Proficiency to multi-task, follow-thru and follow-up.
Professional phone etiquette.
Excellent Spelling and Grammar skills.
Great Customer Service Skills.
Proficiency with computers and Excel software.
Works well with other employees and is a team player with a positive attitude.
Strong communication skills, both oral and written.
Driven and goal-oriented individual.
Bilingual, fluent in both English and Spanish is beneficial ** Earns more $ **
No insurance experience required but must be willing to learn.
