Part Time Front Desk - STS Staffing & Temporary Services, Inc.

We are seeking a friendly and organized individual to join our team as a Front Desk Receptionist in our optometry office. As the first point of contact for patients, you will play a key role in providing excellent customer service and ensuring smooth daily operations. This role is part time Monday, Thursday, and Friday 8am-5pm Responsibilities:

• Greet patients and visitors with a warm and professional demeanor.
• Answer phones, schedule appointments, and respond to inquiries.
• Manage patient check-in and check-out processes, including collecting and verifying insurance information.
• Maintain and update patient records in our database.
• Handle payments and process insurance claims.
• Coordinate with the optometrist and other staff to ensure efficient patient flow.
• Assist with basic administrative tasks such as filing, faxing, and inventory management.
• Maintain a clean and welcoming reception area.
• Inform patients about the office’s services, promotions, and product offerings.

Requirements:

• High school diploma or equivalent.
• Excellent communication and customer service skills.
• Proficiency in using computers and office software (experience with medical or optometric software is a plus).
• Ability to multitask and stay organized in a busy environment.
• Previous experience in a healthcare or optometry office is preferred but not required.

Physical Requirements:

• Ability to sit, stand, and move around the office for extended periods.
• Ability to lift light items such as paperwork or office supplies.