Part-Time Helpdesk Technician - INTERN - First Atlantic Federal Credit Union

Would you like to join a growing, member-owned, not-for-profit financial institution that is one of the Best of the Best in Monmouth and Ocean County per the Asbury Park Press Readers' Choice Awards? We have refreshed our brand, and our CEO and Leadership Team are focused on the well-being of our Employees and the enrichment of the work environment! If this appeals to you and you would like to be part of a "Winning Team", then please consider applying for the INTERN Part-Time Helpdesk Technician position at First Atlantic Federal Credit Union.

Who we are:

Around here we do things differently. Maybe it's the ocean breeze. Or the music. Or the fact that we've been a part of the landscape for over 85 years. Around here we put our members first. Always have, and always will. At First Atlantic, local is more than a saying. It's knowing that when our community thrives, we all thrive. Our continued mission is to support our members and deliver the best value in financial services. It's where trust and tradition meet innovation and versatility, and the community is paramount.

First Atlantic is headquartered in Eatontown, New Jersey, with branches in Eatontown, Neptune, Oceanport, and Toms River. Anyone who lives, works, worships, volunteers, or attends school in Middlesex, Monmouth or Ocean counties is eligible to join. Family members of a First Atlantic member can also belong.

What we are looking for:

We are seeking a INTERN Part-Time Helpdesk Technician to assist First Atlantic Federal Credit Union to live out our Mission and Vision by working directly with the Director of IT to provide IT support services to staff and internal clients. Keeps the computer systems operating efficiently and assures that computer standards are implemented and enforced. Troubleshoots and resolves system problems, and assists with project management research, implementation, and system administrative duties.

Job Summary

The primary purpose of this position is to install and configure software and hardware, manage data integrity/backups, set up accounts and workstations, troubleshoot issues, process helpdesk tickets, review of server logs, and under the direction of the Director Technology Services, provides IT support services to staff and internal clients. Keeps the computer systems operating efficiently and assures that computer standards are implemented and enforced. Troubleshoots and resolves system problems, and assists with project management research, implementation, and system administrative duties.

Qualifications

Experience with patch management

Knowledge of system security and data backup/recovery

Familiarity with various operating systems and platforms

Knowledgeable in Windows O/S and Microsoft Office.

Server operating systems, Exchange/Outlook, telecom support

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); one-year related experience and/or training; or equivalent combination of education and experience.

6 months to two years of similar or related experience