Part Time Jobs - FlexJobs

Job Title: Remote Customer Support Specialist

Responsibilities:

• Provide exceptional customer service via phone, email, and chat.
• Resolve customer inquiries and issues promptly and effectively.
• Document interactions and maintain accurate records in the CRM system.
• Collaborate with team members to improve processes and customer satisfaction.
• Stay updated on product knowledge and company policies.

Qualifications:

• High school diploma or equivalent; associate degree preferred.
• 1+ years of customer service experience, preferably in a remote setting.
• Excellent communication and problem-solving skills.
• Proficient in using CRM software and Microsoft Office Suite.
• Ability to work independently and manage time effectively.