Part-Time Patient Care Coordinator - Emerging Blue, Inc.
San Diego, CA 92130
About the Job
Patient Care Coordinator / Front Desk
Part-Time | San Diego, CA
Our client is seeking a Front Desk Patient Care Coordinator to join their exceptional team. The ideal candidate would be an individual who is comfortable working in a fast-paced environment, constantly enhancing procedures while maintaining excellent service. If you enjoy helping people, thrive in a dynamic sales driven role, and excel as a team player, we encourage you to apply.
Responsibilities include (but may not be limited to):
- Converse via email or phone with patients about surgical procedures we offer
- Review patient photos with doctor for patient eligibility
- Schedule consultation, surgeries, and preoperative appointments
- Reschedule surgeries as needed
- Adding last minute procedures for patients
- Collect payment information
- Communicate and organize leads in our database
- Strategically analyze the schedule for high optimization of Doctor’s time
- Some data entry into our patient database
- Reply to patient inquiries by end of day
- Confirm consultations with patients and send Zoom or Facetime reminders
- Answer questions regarding pricing, deposit process, scheduling, cancellation and
- rescheduling policies
- Learn and memorize all surgical and non-surgical procedures
- Must learn medical terminology
- Meet and greet patients
Ideal Characteristics:
- Strong communication skills with confidence in customer service skills
- Excellent organization skills and reliable
- Computer skills
- Incredible customer service skills
- Extremely professional at all times
- Experience dealing with a high workload
- Able to collaborate with the team and assist with tasks
- Experience deescalating patients
- Comfortable having difficult conversations
- Comfortable with having monetary conversations with patients
Requirements:
- Bachelor's Degree required
- Customer service experience required
- Sales experience is a plus
$18/hour | Mondays, Wednesdays, and Thursdays 8:30AM PST to 5PM PST
Source : Emerging Blue, Inc.
