Participant Support Specialist - Goddard Riverside
New York, NY 10128
About the Job
Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are w...
Assist with conducting intake assessments for newly enrolled participants.
Collaborate closely with interdisciplinary team members on development of appropriate case plans meeting individual client needs.
Prepare individual client assessment as well as daily and weekly reports on the evaluation of children’s social, emotional, and academic progress.
Develop and implement individual treatment plans in close consultation with instructors, case managers, external social workers, administrators, parents and/or guardians.
Demonstrate expertise in developing workshops and facilitating groups targeting employment, academics, financial literacy and social interaction.
Work in collaboration with funders, community groups, government agencies, and advocacy coalitions regarding the improvement of youth-related services and programs.
Maintain accurate case files, log entries, and other necessary client records.
Provide advocacy services, including informal counseling, and community referrals.
Input weekly, bi-weekly, monthly and quarterly data into database systems (Salesforce + Advance and Earn portal). Knowledge in either database system is a plus!
Maintain relationships with alumni participants for up to two years following completion of the program.
Liaise with other Advance and Earn staff members.
Provide individual and/or group counseling services to young adult workforce and education participants and alumni.
Support job skills training instructors and educators in virtual and in-person classes.
Develop an expert-level understanding of financial literacy, public benefit systems, the affordable housing market.
Help participants navigate public benefit systems, the affordable housing market, legal challenges, and other barriers as they arise.
Write entries into a bi-weekly newsletter that is designed to keep participants and alumni attuned to public benefits, housing lotteries, job opportunities, etc.
Perform other such duties which may be applicable to this job classification.
Qualifications & Experience
At least three years’ experience working with Opportunity Youth.
Bachelor's Degree in Social Work, or related field required.
Strong writing, speaking, interpersonal and organizational skills.
Demonstrated experience providing case management, facilitating group work, managing data, and effectively coordinating entitlements, benefits and community resource networks.
Must value team building, be able to work to independently, and the understand how to actively engage the community to address complex issues.
Goddard Riverside and Isaacs Center are equal opportunity employers and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.