Partner Success Manager, Embedded Payroll at Gusto
New York, NY 10001
About the Job
About GustoGusto is a modern, online people platform that helps small businesses take care of their teams
On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools
Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.Our mission is to create a world where work empowers a better life, and it starts right here at Gusto
That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually
Learn more about our Total Rewards philosophy. You will be responsible for hands on work with our Gusto Embedded Payroll partners: driving go to market with an embedded payroll product, measuring our joint success with platform partners, and making and implementing recommendations for go-forward programs
Over time, you’ll iterate and build those programs for scale as we grow
You’ll be directly empowered by our head of partner management. Gusto’s Business Development team focuses on evaluating and executing strategic partnerships in new categories
To date, Gusto’s platform has been integrated with and through partners in limited ways. Gusto Embedded Payroll allows us to bring our people platform to thousands more businesses than those we serve directly and will play a key role in Gusto’s growth.What it is like to Work with GustoHere’s what you’ll do day-to-day:Strategize & Plan: Develop specific per-partner success metrics and operating plans, in deep collaboration with product and partner enablement teams.Operate: Drive success for our partners and their end customers through adoption and utilization of Gusto’s embedded products. Teach: Help our platform partners learn to sell and market Gusto-powered people platform solutions.Measure What Matters: Own our operating success with your partners by optimizing onboarding, utilization, and satisfaction.Build: Create and expand a successful feedback loop between our partners, their end users, and Gusto’s internal product, marketing, engineering, and operations teams.Here’s what we're looking for:5–10 years of experience 2+ years in an external-facing role; 2+ years in a strategy or operations roleDirect external-facing experience working with clients or partnersHands-on experience owning and growing a partner-oriented businessStrong partnerships interest and acumen: understands partner lifecycle and investments required to enable partner successExcited by the combination of working deeply with individual partners and building for scaleStrong sense of ownership and resilience; exceptional communicator (both written and verbal)Our cash compensation amount for this role is targeted at $116,000—$143,000/yr in Denver & most remote locations, and $140,000–$173,000/yr for San Francisco & New York
Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.Gusto has physical office spaces in Denver, San Francisco, and New York City
Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role)
The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.Our customers come from all walks of life and so do we
We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger
If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer
We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic
Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law
Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures
If you require assistance in filling out a Gusto job application, please reach out to
Please review our Fraudulent Activity Disclaimer.
On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools
Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.Our mission is to create a world where work empowers a better life, and it starts right here at Gusto
That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually
Learn more about our Total Rewards philosophy. You will be responsible for hands on work with our Gusto Embedded Payroll partners: driving go to market with an embedded payroll product, measuring our joint success with platform partners, and making and implementing recommendations for go-forward programs
Over time, you’ll iterate and build those programs for scale as we grow
You’ll be directly empowered by our head of partner management. Gusto’s Business Development team focuses on evaluating and executing strategic partnerships in new categories
To date, Gusto’s platform has been integrated with and through partners in limited ways. Gusto Embedded Payroll allows us to bring our people platform to thousands more businesses than those we serve directly and will play a key role in Gusto’s growth.What it is like to Work with GustoHere’s what you’ll do day-to-day:Strategize & Plan: Develop specific per-partner success metrics and operating plans, in deep collaboration with product and partner enablement teams.Operate: Drive success for our partners and their end customers through adoption and utilization of Gusto’s embedded products. Teach: Help our platform partners learn to sell and market Gusto-powered people platform solutions.Measure What Matters: Own our operating success with your partners by optimizing onboarding, utilization, and satisfaction.Build: Create and expand a successful feedback loop between our partners, their end users, and Gusto’s internal product, marketing, engineering, and operations teams.Here’s what we're looking for:5–10 years of experience 2+ years in an external-facing role; 2+ years in a strategy or operations roleDirect external-facing experience working with clients or partnersHands-on experience owning and growing a partner-oriented businessStrong partnerships interest and acumen: understands partner lifecycle and investments required to enable partner successExcited by the combination of working deeply with individual partners and building for scaleStrong sense of ownership and resilience; exceptional communicator (both written and verbal)Our cash compensation amount for this role is targeted at $116,000—$143,000/yr in Denver & most remote locations, and $140,000–$173,000/yr for San Francisco & New York
Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.Gusto has physical office spaces in Denver, San Francisco, and New York City
Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role)
The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.Our customers come from all walks of life and so do we
We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger
If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer
We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic
Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law
Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures
If you require assistance in filling out a Gusto job application, please reach out to
candidate-accommodations@gusto.com.Gusto
takes security and protection of your personal information very seriouslyPlease review our Fraudulent Activity Disclaimer.
