Partner Success Manager (SaaS/DXP) - Squiz

Squiz is looking for a Partner Success Manager to join our partnerships team. You’ll support and grow our business in the US, and globally, through identifying and nurturing strategic partnerships and alliances.

We’re looking for someone experienced in SaaS business models with specific experience working with system integration partners. We are looking for someone who is passionate about building and monetizing SI relationships with the ability to drive scalable partnerships in collaboration with internal teams. Your work will contribute to our mission of helping organizations to improve services online that improve lives offline.

We’re location-flexible (West Coast Preferred). This role is open to all candidates in the United States.

The successful candidate for this role is: 

• Is a highly motivated individual, who takes accountability for and ownership of their work outputs
• Has strong interpersonal skills and ability to excel in a collaborative atmosphere
• Maintains strong self-awareness, remaining practical & action oriented, and works well with minimal supervision
• Is a master collaborator and communicator who can easily navigate complex relationships
• Demonstrates a growth mindset, always advancing and building new skills, remaining curious and embodying the “start with why” mentality

• Has experience with digital agencies and/or SaaS sales environment
• 5+ years experience in sales, with a minimum 12 months partner/Alliances/channel sales or equivalent 
• Demonstrates 3+ years experience with account planning or project management activities
• Extensive CRM experience, HubSpot preferred 

 What you would do (the role day to day): 

This role is primarily responsible for building and fostering deep partner relationships in order to drive revenue streams for Squiz.

As an overview, here’s what you will be doing for this role:

• Act as the main point of contact for Squiz’s North American Partners, manage account mapping, and develop & deliver partner-specific go-to-market (GTM) plans
• Work cross-functionally with sales, marketing, and leadership to identify and develop meaningful partner relationships to drive revenue streams for Squiz
• Identify & research new partner opportunities, communicate Squiz’s vision & value proposition, and determine if a partnership will drive joint value
• Onboard new partners - facilitate brand alignment, sales enablement, developer training, and product familiarization

• Collaborate with partners to deliver joint value propositions for their  services and to identify how Squiz is the solution for their customers
• Define co-marketing strategies and deliver ‘better together’ marketing campaigns to accelerate pipeline activities
• Support the development of new partner capabilities, and evaluate ROI by measuring the end-to-end impact of the partner experience
• Use Squiz’s CRM tool (HubSpot) to track metrics, meetings, and messaging

What would be amazing is you've worked in a similar capacity within our space - Digital Experience/Web Content Management.

Squiz has a flexible working policy: We encourage our teams to embrace flexibility in how their team members manage where and how they work. We want you to be able to work in a way that drives productivity, efficiency and outcomes; along with connection and collaboration.

What are the other benefits we hear you ask? Well we may not have everything … yet….we do offer:

• Squiz Flex - Have flexibility as to where and how you work every day
• 30 Days Paid Time Off + Federal Holidays
• We also observe Indigenous Peoples' Day and Native American Heritage Day
• Company Shutdown between Christmas Day and New Year’s Day
• Health, Dental and Vision under Aetna
• Open Door Policy - No need to worry about chain of command here at Squiz
• $200 Annual Health & Wellbeing Allowance
• Hardware Included
• Excellent Career Development Opportunities

Salary $80,000-$110,000 (based on state and experience)

Why work for Squiz?

You’ll work with some of the most intelligent and down to earth people you’ve ever meet. We are made up of a diverse range of passionate professionals who love challenging the status quo. Every day is different, but what is constant is we all love what we do.

We have a lived commitment to flexibility, we know the success of our people is dependent on them having a balanced life. You will be offered flexibility as to where and how you work every day. We want you to be able to work in a way that drives productivity, efficiency and outcomes; along with connection and collaboration.

Who we are:

Squiz helps complex, service-led organisations harness the power of digital, improving the services they offer online.

Founded in 1998, Squiz grew during the rise of the internet. Since then, we have evolved from a simple web content management system into a full digital experience platform (DXP), helping customers make the shift from being content managers to experience creators.

The Squiz DXP brings together content, search, data and applications in one place. To get the most out of the platform, customers can collaborate with our digital experts to design solutions and adapt as demands change.

We are headquartered in Australia, with teams and customers across the globe, and offices in New Zealand, the United States, the United Kingdom and Poland.

Come as your are -We celebrate diversity and unite on the elements of our company DNA, starting every customer conversation with “why?” to really understand their needs, working hard to find a way to overcome every challenge, and fighting for better outcomes with the work we do. We also check our egos at door, we don’t take ourselves too seriously and we have fun along the way.

We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.

Recruitment Agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Squiz is not responsible for any fees related to unsolicited resumes.