Parts Coordinator - G&W Equipment, Inc.

G&W Equipment, Inc., is a family owned and operated provider of the sales and service of Materials Handling and Aerial Equipment to a variety of industries throughout Carolinas and Georgia. G&W Equipment is the authorized distributor of CAT® Lift Trucks, Mitsubishi and Jungheinrich Forklifts.  To learn more, visit our website at www.gwequip.com and by watching our video - We Are G&W!

As one of our Parts Coordinators at G&W Equipment, you will be the point of contact for internal and external customers on all their parts needs supported by our Atlanta, GA branch.

• Research parts, process and receive orders by email, telephone and in person from customers and technicians
• Receive orders and review for accuracy (i.e. price, quantity and item #)
• Verify stock availability and process orders
• Receive parts into inventory system and assist in managing inventory levels
• Assist in maintaining parts department organization and cleanliness
• Communicate with customer and technicians around price, shipping date, anticipated delays, etc.
• Confirm with OEM parts supplier, sales staff, freight companies that orders have been shipped and expedited when applicable

Requirements

• Minimum of 2 years’ experience working in parts administration, material handling industry experience preferred
• Self-starter who can work independently and with a team of associates
• Excellent communication and customer service skills
• Ability to understand the technical side of lift trucks and/or aerial equipment
• Able to process paperwork associated with parts/service
• Able to effectively manage time

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