Parts Counter Associate (Sioux City, IA) - Billion KIA of Missoula

Parts Counter Associate (Sioux City, IA)










Job Details




Job Location


Sioux City - Sioux City, IA




Position Type


Full Time






Job Category


Automotive












Billion Automotive is a family-owned business since 1935. We have built our name and reputation on customer satisfaction. We are a growing multi-state organization with more than 25 locations in Iowa, Minnesota & South Dakota! If this is a culture you are striving to be a part of, Billion Auto of Sioux City is now hiring PARTS COUNTER ASSOCIATE!





QUALIFICATIONS:


-Valid driver’s license & acceptable driving record required


-Customer service experience required (DOES NOT NEED TO BE AUTO PARTS SPECIFICALLY)


-Demonstrate a positive and helpful attitude while helping customers


-Requires a working knowledge of automotive systems, replacement parts sales, and needs of repair professionals


-Ability to work independently and as a team in a fast-paced environment





ABOUT YOUR ROLE:


-Assists all customers (retail and shop) in selecting required parts in a friendly, professional and efficient manner.


-Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.


-Answers phone calls, providing price quotes and other information.


-Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.


-Provides high level of service to internal and external customers.


-Pulls and fills orders from stock.


-Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.


-Locates out-of-stock parts from outside source and submits an emergency order, if necessary.


-Notifies the service advisor and the customer when special ordered parts have been received.


-Notifies the body shop when all parts have arrived and when they will be delivered.


-Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number.


-Follows up on back-ordered parts.


-Replenishes assigned inventory daily.


-Keeps orderly records of all repair orders, invoices, insurance estimates and special-order parts.


-Sets up orders for daily shipment, delivery or pick-up.


-Participates with the parts manager in maintaining a lost sales tracking program.


-Other tasks as assigned












WHY BILLION?


Take advantage of Billion's competitive and comprehensive benefit package! We offer health, dental, vision, disability, life, accident & cancer insurance for all full-time employees.





Additional Benefits Include:


-401K (with company match)


-HSA & FSA


-PTO


-Employee Assistance Program


-Paid Holidays


-Employee pricing on vehicle purchases and service


-Opportunities for advancement - we believe in promoting from within