Parts Manager - Orlando Branch (In-person) - Alta Equipment Group

Jacksonville, FL, USA • Lakeland, FL, USA • Orlando, FL, USA • Tampa, FL, USA Req #596

Tuesday, July 9, 2024

Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award-winning team!

We provide our employees with the following tools and resources to be successful:

• Training
• Tuition assistance
• Employee stock purchase plan
• Outstanding benefits package (BCBS PPO, Delta Dental and EyeMed Vision, plus much more!)
• 401(k) with match
• Competitive wages
• Relocation assistance offered
• Paid time off
• 10 paid holidays
• Work schedule: M-F, day shift

Our Construction Equipment segment is hiring for a Parts Manager, reporting to our branch in Orlando, FL.

The job responsibilities include but not limited to:

• Secure that all Parts departments meets the safety and all industry standards, regulations, and laws.
• Achieve established KPI's in parts availability, inventory turns, inventory aging and obsolescence.
• Other parts-related activities and duties as required/ direct by Direct of Product Support.
• Maintain daily back-order report, ensuring this is sent to Parts Inventory Manager and Director of Product Support.
• Participates in each manufacture's surplus parts return program.
• Participate with suppliers in developing marketing initiatives to increase incremental parts sales.
• Have quarterly meetings to discuss progress of Parts Departments with Director of Product Support and Operation Team.
• Maintain monthly, quarterly inventory cycle counts to maintain correct levels are being maintained.
• Involvement in Parts Disputes and working with all parties to settle not to hit the disputed Accounts Receivables.
• Attend and perform monthly meetings with Product Support personnel basis to review performance KPIs and provide direction for Parts personnel.
• Schedule ongoing technical training according to individual development plans established within the Corporate Training Management.
• Provide ongoing coaching and development to retain valuable Parts Counter Personal, to groom them for the next level Parts employment opportunities according to Corporate Service and Training Management direction.
• When necessary provide written HR counseling notices which could lead to eventual termination to Director of Product Support.
• Interact directly with customers Alta Personal on any parts complaints in order to resolve appropriately and retain customers.
• Complete Audits and assure all PSO's have an approved quote signed by the customer.
• Ensure Customer Retention.
• Maintaining internal communication so no one member of the team is waiting for feedback or internal information at the end of the day.
• Responsible for the results of the key parts metrics to ensure Parts Counter Personal are exceeding their KPI's.
• Cash on Delivery customers have paid prior to receiving any parts from parts personnel.
• All SOX (Sarbanes-Oxley) procedures and policies are being followed and documented correctly.

Requirements

• High School diploma or general education degree (GED). College degree preferred.
• Proficient in Microsoft applications including Word, Excel, Outlook and PowerPoint.

Experience:

• Minimum 5 years in Parts Operation, being responsible for P&L and KPIs desirable.

Skills / Competencies:

• High skill level in effectively following up on important details.
• Ability to thrive in a fast-paced environment, somewhat unstructured environment.
• Ability to present and communicate in group settings with confidence
• Exceptional customer services in person, by phone and via e-mail
• Teamwork.
• Organization and Planning Capacity.
• Effective communication.
• Analytical capacity.
• Methodical.
• Technical knowledge of Construction equipment.
• A solid understanding of pricing principles and discounting effects
• Result driven person.

About Alta:

Culture is Job #1. Alta Equipment Group prides itself in living by our Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect and One Team. More than an equipment company, Alta is an innovator of solutions, delivering diverse products and unrivaled support centered on building lasting customer relationships.

If you have a passion for excellence and are ready to make a difference within our organization, we're ready for you. Whether it's selling the world's-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset.

At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a "Top Work Place USA", our employees across North America are committed to excellence. It's the Alta way.

So, let's start the conversation. Click the link to apply and begin the journey of a lifetime.

What We Look For:

At Alta Equipment Group, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one's profession through additional training and learning.

Other Opportunities at Alta:

Please visit our careers page at altg.jobs to view other openings that may be of interest to you!

Alta Equipment Group is an equal opportunity employer. This means we do not discriminate on account of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law. If you believe the Company has violated its equal employment opportunity policy in any way, please contact recruiting@altg.com immediately!

Other details

• Pay Type Salary