Parts Requisition Specialist - Mustang CAT

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The Parts Requisition Specialist is responsible for providing excellent parts ordering support to all internal customers from the beginning to the end of each transaction. This position demands a schedule or normal business hours, but might also require work after normal operating hours, including Saturdays.

Parts Requisition Specialist Responsibilities:

• Provide exceptional customer service over the phone and via email
• Take parts orders accurately and decipher internal parts issues
• Assist internal customers to determine necessary parts information such as parts numbers, quantities, sourcing, freight, timelines, etc.
• Maintain a safe and clean work environment

Parts Requisition Specialist Position Requirements:

• High school graduate or equivalent
• At least 2 years’ experience in a hands-on customer service role
• Mechanical aptitude and previous experience in a heavy equipment/parts/industrial work environment
• Strong Computer skills
• Professional communication skills: verbal, written, email, phone, face-to-face
• Ability to work as part of a team and individually to achieve department and company goals
• Dedication to providing exceptional customer service
• Outgoing, positive personality
• Self-motivated, willing to go above and beyond to get the job done

Strongly Preferred:

• Bilingual English/Spanish
• Knowledge of Cat Systems

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