Parts Sales Representative - Riggs Industries

J&J Truck Equipment seeks a Parts Sales Representative to sell replacement parts and perform post-delivery customer service.

Essential Duties and Responsibilities include the following. Other job-related duties may be assigned in compliance with state and federal regulations.

• Responsibilities include sales of stock replacement parts, manufactured replacement parts & aftermarket equipment.
• Must be able to read blueprints and capable of performing takeoffs & estimating.
• Will develop quotes for repair work.
• Strong mechanical aptitude is necessary, and familiarity with J&J products is a plus.
• Strong computer skills & familiarity with MS Office are necessary.
• Must have excellent phone and customer service skills.
• Read catalogs, or computer displays to determine replacement part stock numbers and prices.
• Determine replacement parts required, according to inspections of old parts, drawings, work orders, customer requests, or customers' descriptions of malfunctions.
• Receive and fill telephone orders for parts.
• Fill customer orders from stock.
• Prepare sales slips or sales contracts.
• Receive payment or obtain credit authorization.
• Take inventory of stock.
• Advise customers on substituting or modifying parts when identical replacements are unavailable.
• Examine returned parts for defects, and defective exchange parts or refund money.
• Observe and comply with all provisions of the ISO 9001 QMS.
• Observe and comply with all safety rules, including the use of PPE.

Education and/or Experience

• High school diploma and one year's related experience and/or training; or equivalent combination of education and experience.

Benefits:

• Excellent health insurance plans are available for employees and their families
• 401-K retirement plan with a 6% match
• Affordable dental and vision insurance
• Company-paid life insurance
• Company paid short and long-term disability insurance
• Competitive paid time off program