Parts Technician- Cambridge Unleashed - First Shift - Cambridge Air Solutions

• 8 hour shifts per week from approximately September - March
• First Shift: Monday - Friday, 7:00am to 3:30 pm
• Birthday day off, Holidays, Paid time off between Christmas and New Years, PTO (prorated beginning day one)
• Participate in our Company Benefits after 30 days including 401(k), medical, dental, vision, life insurance, short term and long term disability
• Company events Fall Festival, Pizza for Thanksgiving, Breakfast with Santa, etc.

Cambridge Air Solutions is well known for having an extraordinary company culture that brings out the best in all of us professionally and personally! We are a family owned and operated business founded in 1963, and the leader in high performance energy efficient industrial heating and ventilation systems.

As our Parts Technician, you will play a crucial role in ensuring customer satisfaction by facilitating inbound inquiries and responding to customer inquiries in a timely and accurate manner. You will also be responsible for maintaining an ample supply of purchased parts in inventory and collaborating with OPS, Engineering, and Supply Chain on parts defects.

Key Responsibilities:

- Facilitate inbound inquiries for assistance with parts

- Respond to customer inquiries in a timely and accurate manner

- Capture customer interactions into the CRM platform and actively seek methods to elevate customer experience

- Recommend and up-sell parts related to preventative maintenance

- Collaborate with OPS, Engineering, and supply chain on parts defects

- Maintain an ample supply of purchased parts in inventory

With all of our positions, you will be able to jump right into our lean program by making improvements in your workspace to make your job easier. We actually encourage it!!!

WHY YOU WILL LOVE CAMBRIDGE AIR SOLUTIONS (OUR CULTURE)

Creating better air solutions to deliver increased comfort and improved air quality to manufacturing and warehouse environments across the country is the sole mission of the 160+ dedicated team members here at Cambridge Air Solutions (CAS). To date, we have installed CAS equipment in over 37,000 HVAC systems, thus improving over 2.5 billion feet of internal air space. We are proud of the impact we make and the lives we enrich!

Our commitment to "enriching lives" is much more than a name or an icon or a tag line change. It is our promise and represents a signal to our people, to our customers, and, to our suppliers that CAS desires to make a positive impact in the world. At CAS, we bring our whole selves to work and we seek love and excellence in all we do. We recognize that we are a team of people with individual lives and families beyond work. We are equally committed to helping one another grow internally we value our colleagues; we value everyone's input and ideas; we value personal, professional, and spiritual development; and we learn from one another to achieve business goals as well as a greater good.

Compensation for this position includes a competitive base salary and annual uncapped bonus incentive tied to company goals and profitability. CAS offers competitive medical, dental, vision insurance; paid time off; paid holidays; and a 401k plan.

We welcome differences in form of gender, race, ethnicity, disability, geography, socioeconomic status, age, politics, religion, philosophy, sexual orientation, gender identity or expression and veteran status. All applicants who share this goal are encouraged to apply and we look forward to hearing from you.

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