Party Host - Altitude Trampoline Park

Job Title: Party Host
Location: Folsom, CA
Company: Altitude Trampoline Park

Position Overview:

Altitude Trampoline Park is looking for an enthusiastic, energetic, and customer-focused Party Host to create the most memorable birthday parties and events for our guests. As a Party Host, you will be responsible for delivering a fun and engaging experience for party guests, from the moment they arrive to when they leave. You'll help facilitate games, ensure the safety of guests, and ensure that each party runs smoothly. If you're someone who loves working with kids, thrives in a high-energy environment, and has a passion for delivering excellent service, we'd love to have you join our team!

Key Responsibilities:

1. Party Planning & Coordination:

• Host parties with enthusiasm and energy: Lead birthday parties, group events, and special activities, ensuring every guest has an amazing time.
• Set up and clean up: Prepare party rooms, set up decorations, food, and games, and clean up at the end of the event.
• Assist with party logistics: Help guests check-in, ensure everyone is signed in and receives the correct wristbands or other event materials.
• Coordinate with the Party Coordinator: Follow party schedules, ensuring that all activities (jump time, games, food, cake, etc.) are conducted in an organized and timely manner.

2. Customer Service & Engagement:

• Engage with guests: Provide friendly and positive service by interacting with both children and adults, making sure they feel welcome.
• Lead activities: Facilitate games, group activities, and guided trampoline time to keep children entertained throughout the party.
• Handle special requests: Assist with any guest requests and address any concerns, escalating to management if needed.
• Ensure a positive party experience: Create a memorable, fun, and safe experience by being enthusiastic, engaging, and attentive to the needs of guests.

3. Safety & Supervision:

• Monitor safety: Keep an eye on party guests to ensure they follow park rules and maintain a safe environment during activities.
• Ensure cleanliness: Keep party areas clean and organized during events and ensuring that all surfaces are sanitized.
• Handle emergencies: Be prepared to respond to any emergency situations according to company safety guidelines.

4. Food & Beverage Service:

• Serve food and drinks: Set up and serve party food, snacks, and drinks according to the party package and guest preferences.
• Assist with cake cutting and serving: Help with bringing out the cake, singing happy birthday, and ensuring the cake is distributed properly.
• Ensure food safety: Follow all food handling guidelines and maintain a clean and sanitary environment when preparing or serving food.

5. Team Collaboration:

• Work closely with other staff members: Collaborate with the kitchen, front desk, and other park staff to ensure smooth party operations.
• Assist with party check-in/check-out: Help with the arrival and departure process to ensure parties start and end on time, and guests have everything they need.