Patcraft Commercial Sales Coach- Remote - Shaw Industries Group, Inc.

The Patcraft Sales Coach is a dedicated commercial sales coach for our Account Managers. Working closely with the brand to ensure alignment and streamlined communication, this sales coach will focus on supporting the personal development of our Account Managers along with assisting in teaming dynamics + supplemental support for segment specific challenges for Patcraft. Providing necessary insights and coaching as it is related to the personal side of selling.   

The sales coach will partner with the sales management & key brand team members to connect learning solutions to business objectives to drive sales & profitability growth, account penetration, and employee retention.  

Responsibilities:    

• Provide tailored 1:1 coaching and support to new account managers in order to enhance the new hire onboarding experience after the completion of the 3-week onboarding plan. 

• Assist RVPs in coaching to performance plans, setting business goals, and identifying personal developmental opportunities for account managers.  

• Reinforce brand & business initiatives to account managers, providing clarity & contextual understanding as needed.

• Build strong relationships with all levels of Commercial Division sales and brand leadership to align & prioritize training needs with the Commercial Green Book Objectives.    

• Assist the Commercial Experience & Onboarding Manager and the Commercial Training Program Manager with delivering new hire training that reinforces the Shaw Commercial Sales Performance Process Map (SPPM) through high engagement, retention, and measurable ROI along with providing supplemental support in other training initiatives as it relates to a new hire's onboarding process.   

• Serve as a coach & mentor to our Account Managers, providing sales perspective and insight as it relates to each respective Account Manager’s professional growth.    

• Support and collaborate with the VPSA team to ensure alignment for all training and development initiatives.    

• Responsible for creating & delivering specialized training content as it relates to specific segments for our Account Managers.   

• Assist in supporting and aiding to set a teaming strategy for respective commercial regions.    

• Consistently seeks feedback and identifies means for enhancements in current and future training curriculum.   

Qualifications:   

• Must possess excellent presentation skills and work well in front of a large group.   

• Facilitate necessary corporate and divisional training processes.    

• Minimum of 5 years field sales experience with deep & profound understanding of commercial interiors & complex sales cycles (preferred experience with Patcraft brand).

• Ability to travel – up to 75% of the year.

• Healthcare + Education segment experience and or knowledge.

• Motivated by being the lead facilitator and commanding a room.    

• Keen ability in identifying learning opportunities through consultative discussions with commercial leaders, teams & individual associates.   

• Ability to coach concepts and ideas & determine learning approaches that will best fit developmental objectives.   

• Deep understanding of the commercial market, including the sales process used for End Use Customers, Architects & Designers, & Dealers.      

Competencies:   

• Demonstrate Customer Orientation   

• Drive Results    

• Demonstrate Inclusive Leadership 

• Demonstrate Strategic Influence   

• Coach and Develop Others  

Shaw benefits include:

• Medical, dental, and vision insurance

• Life insurance and disability coverage

• Tuition reimbursement

• Employee assistance program

• Health savings account

• Paid Time Off

• Parental Leave

• 401K and Retirement Plans

• Product discounts for employees

• Adoption assistance

• Shaw Family Health Center (Dalton, GA, and Cartersville, GA, locations)

Driven by imagination, intention and purpose, Patcraft creates high-performance flooring solutions for every market sector. For more than 75 years, we have worked alongside our customers to best understand how flooring will support the way people learn, work, heal and connect within a space. Knowing that flooring plays an integral role in the built environment, we think big and with keen attention to the trends and innovation happening in design every day. As a leading soft and hard surface commercial brand, we hold ourselves to the highest standards delivering quality products that transform space and human experience. 

Please note that this position is remote and flexible on location.