Patient Access Associate - 1199 Line HA1064 - BronxCare Health System

Establish and maintain positive relationships with patients, visitors, and other employees.  Interacts professionally, courteously, and appropriately with patients, visitors and other employees.  Behaves in a manner consistent with maintaining and furthering a positive public perception of BronxCare Health System and its employee.

Posted internally from September 10, 2024 – September 17, 2024

Patient Access Associate will perform a detailed medical record/patient look-up confirming patient identifiers to avoid duplicate medical record; Register and interview patients and/or designated representative at point of service; or at bedside, to verify demographic, Insurance and primary care physician information. Process to include insurance verification and eligibility, identification of PCP; Includes NYCDOH birth and death registration; Monitor ED tracking board; timely bed assignments for ED and Direct admits; Process elective surgery procedures to include FI Clearance. Prepare end of shift census reports for management.  Scanning of FI documents. 

High School or GED Required, Associate's preferred.

Excellent verbal and written communication skills

Ability to anser telephones

Bilingual (English & Spanish) preferred

Excellent Customer Services and organizational skills