Patient Access Associate (Registrar) - UnityPoint Health
Moline, IL 61265
About the Job
Patient Access Associate
Full Time positions available!
1st and 2nd shift
Locations: Rock Island, IL, Moline, IL, Bettendorf, IA
$17.00/hr Base pay (more with experience)
Shift Differential: 12% for any hours worked between 6pm-6am + $1/hr for all hours worked on Saturday & Sundays
Why UnityPoint Health?
- Commitment to our Team –For the third consecutive year, we're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcarefor our commitment to our team members.
- Culture – At UnityPoint Health, you matter.Come for a fulfilling career and experience a cultureguided by uncompromising values and unwavering belief in doing what's right for the people we serve.
- Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
- Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
- Development – We believe equipping you with support and development opportunitiesis an essential part of delivering a remarkable employment experience.
- Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.
Visit https://dayinthelife.unitypoint.org/ to hear more from our team members about why UnityPoint Health is a great place to work.
Responsibilities:- Accurately and thoroughly collects, analyzes and records demographic, insurance/financial and clinical data in computer system. Ensures information source is appropriate.
- Updates and edits information in computer, ensuring that all fields are populated correctly and appropriately.
- Completes eligibility check and obtain benefits though electronic means or via phone contact with insurance carriers or other agencies.
- Contacts patients/families/physicians to obtain additional demographic/insurance information and update in computer system if needed in order to proceed with verification process.
- Interpret physicians’ hand-carried orders to determine service needs and scans physician orders or verifies that complete and valid orders are on file for each patient.
- Obtains information and completes MSPQ and other payer-specific documents.
- Reviews and explains all registration forms prior to obtaining signatures from patient or appropriate patient representative.
- Explain benefits and request copay, deductible and coinsurance as applicable after developing an estimate applying allowable (based on payer).
Education:
| Requires minimally a high school diploma or GED. | Some college |
Experience:
| Prior customer service experience. | · Two years of experience in a hospital patient access/patient accounts department, medical office/clinic or insurance company. · Experience interacting with patients and a working knowledge of third party payers. · Experience conducting financial conversations requesting payment for services. · Prior experience with verification and payer benefit and eligibility systems. · Knowledge of medical terminology. |
License(s)/Certification(s):
| Hands only CPR | Valid driver’s license when driving any vehicle for work-related reasons |
Knowledge/Skills/Abilities:
| Technical aptitude – ability to learn new systems quickly Data entry Communication – both written and verbal Customer/Patient focused Interpersonal skills Managing priorities Multicultural sensitivity Planning/organizing skills Problem solving Professionalism Teamwork
| Flexibility of schedule. |
Other:
| Use of usual and customary equipment used to perform essential functions of the position.
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