Patient Access Representative I, II or III - 131088 - UC San Diego
La Jolla, CA 92037
About the Job
#131088 Patient Access Representative I, II or III
Extended Deadline: Thu 9/26/2024UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.
UCSD Layoff from Career Appointment: Apply by 07/23/24 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 08/02/24. Eligible Special Selection clients should contact their Disability Counselor for assistance.
This position will be hired at the Patient Access Representative Level 1, Level 2 or Level 3 depending on the experience of the selected candidate.
DESCRIPTION
UC San Diego Health's Revenue Cycle department supports the organization's mission to deliver outstanding patient care and to create a healthier world - one life at a time. We are a diverse, patient-focused, high-performing team with a commitment to quality, collaboration, and continuous improvement that enables us to deliver the maximum standard of care to our patients. We offer challenging career opportunities in a fast-paced and innovative environment and we embrace individuals who demonstrate a deep passion for problem-solving and customer service.
Under the direct supervision of the Access Manager, the Patient Access Rep/HA 1 pre-registers, pre-admits, and admits patients by telephone and/or in person. Assists with the efficient collection of accurate demographic information, reviews insurance benefits, obtains prior authorizations, patient estimates, cash collections, interacts with physicians/office personnel as well as other hospital personnel, and assist patients with discharge/post-hospital care. Interact with hospital departments including but not limited to Utilization Review and Patient Business Services to ensure correct and timely reimbursement. Provides support to higher level Patient Access Reps and other related duties as assigned.
MINIMUM QUALIFICATIONS
- Minimum One (1) year of recent experience in Customer Service or equivalent combination of education and experience.
PREFERRED QUALIFICATIONS
UC San Diego - Extended Studies Intensive Revenue Cycle Course Certificate.
Experience in a medical office or hospital setting.
SPECIAL CONDITIONS
Must be able to work various hours, days, shifts, on-call, and various locations based on the 24-hour Medical Center's business needs.
Employment is subject to a criminal background check and pre-employment physical.
Pay Transparency Act
Annual Full Pay Range: $44,746 - $52,409 (will be prorated if the appointment percentage is less than 100%)
Hourly Equivalent: $21.43 - $25.10
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).
If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.
If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.
UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!
Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.
To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.
UC San Diego is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
For the University of Californias Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
For the University of Californias Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.
UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.
